We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,807 reviews.
Postage label difficult to print. Also I took the item to a Post Office yet you emailed me to say you were going to collect it then didn't!
01/01/15
Parcel arrived with my family in time for Christmas. Very pleased with the quick and professional service.
01/01/15
You kept to all the arrangements perfectly, many thanks.
01/01/15
Delivered on time and as expected, thank you.
01/01/15
Easy to use, good prices and reliable collection from selected courier.
01/01/15
collected on time and tracking is easy
01/01/15
No comment left by this customer.
31/12/14
Nothing to be said, Quick and easy
31/12/14
you need to give some idea of when parcel will arrive. Mine has had 2 weeks to arrive and still it has not. I do not know where it is.
31/12/14
Parcel was not collected from me on the given date. Avoid this company, they just take the money. Support is nowhere...
31/12/14
No comment left by this customer.
31/12/14
Excellent customer service very pleased with service
31/12/14
failed collection twice then tried to collect three separate parcels (one for each rearranged collection)
31/12/14
No comment left by this customer.
31/12/14
No comment left by this customer.
31/12/14
No comment left by this customer.
31/12/14
myhermes failed bismally, you guys nailed it in 1/2 the suggested time-you won a convert,congratulations!
31/12/14
Collected and delivered as arranged.
31/12/14
No comment left by this customer.
31/12/14
No comment left by this customer.
31/12/14
CITY LINK WERE GREAT AS ALWAYS!!! Shame they are no more as they NEVER LET US DOWN!!!
31/12/14
It's quick and easy
31/12/14
No comment left by this customer.
31/12/14
Great service
31/12/14
excellent all round service! !
31/12/14
No comment left by this customer.
31/12/14
5-7 day delivery purchased, it's almost three weeks now - parcel still hasn't arrived.
31/12/14
No comment left by this customer.
31/12/14
No communication whatsoever I don't even know if the parcel has been collected yet ???
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
Very impressed with service.First time we have used parcel monkey highly recommended!!
30/12/14
great this parcel monkey is cheap and very reliable, more than happy to made my order, looking forward to make the next one!
30/12/14
No comment left by this customer.
30/12/14
please contact me
30/12/14
This parcel has still not been collected. I tried to access your facility to rearrange a collection, and was unable to. Please collect .
30/12/14
did not collect on date had to book elsewhere demand full refund
30/12/14
No comment left by this customer.
30/12/14
I paid for overnight delivery and the parcel was not delivered for three days.
30/12/14
