We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,748 reviews.
The parcel was delivered one day later than agreed.
15/12/14
No comment left by this customer.
15/12/14
Collected and delivered on time thanks
15/12/14
pick up on arranged day!
15/12/14
great service, only marked down one star because not next day as advertised.
15/12/14
I don't mind giving feedback, but is it necessary to send me three identical e-mails regarding the same transaction?
15/12/14
This is the second time I have used Parcel Monkey and again, they've delivered a great service.
15/12/14
No comment left by this customer.
15/12/14
all good
15/12/14
No comment left by this customer.
15/12/14
FAILED TO COLLECT ON TIME - NO PHONE NUMBER TO CONTACT
15/12/14
Excellent as usual.Insurance payout on previous citylink loss without barcode label appreciated :-)
15/12/14
Very clear and easy to use.
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
Brought wrong size bag.......twice
15/12/14
parcels delivered reall quickly very good service thank you.
15/12/14
No comment left by this customer.
15/12/14
picked up within 4 hours and delivered safely
15/12/14
No comment left by this customer.
15/12/14
You didn't send my package and can't seem to tell me why
15/12/14
Brilliant service
15/12/14
The actual parcel service is good but the website seems to have a few glitches - I needed to enter details more than once.
15/12/14
Adlway's efficient
15/12/14
No comment left by this customer.
15/12/14
instant address labels, did not like waitimg on return email with label.
15/12/14
No comment left by this customer.
15/12/14
very quick, five star service, will definetly use again
15/12/14
Nothing at all. Great service, tracking info great. Thanks.
15/12/14
No comment left by this customer.
15/12/14
i have sent two parcels in the last month and both have not been delivered
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
couldnt have run smoother
15/12/14
ABSOLUTELY DREADFUL! WON'T TALK TO ME ABOUT AN UNDELIVERED PARCEL. MAYBE ITS LOST? WON'T USE AGAIN!
15/12/14
yes highly reccomended,%100 will use again
15/12/14
This was a two package consignment. Parcelforce managed to split the consignment so that one was delivered a day late.
15/12/14
Always happy to use Parcel Monkey . Delivery abroad is fast and cheap. Cheers.
15/12/14
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