We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,749 reviews.
as we deal. next day collected parcel and fast delivery. For four days from Aberdeen to Slovakia. great. thank you
15/12/14
No comment left by this customer.
15/12/14
The option for Saturday collections would be an advantage
15/12/14
Paid for next day delivery and one week later still not delivered. This is medical supplies - totally unsatisfactory.
15/12/14
No comment left by this customer.
15/12/14
Prompt, Polite and Efficient. Thanks
15/12/14
Parcel delivered 16/12/14. Tracking revealed carrier had parcel in HELD status pending contact with us. Never received any contact
15/12/14
No comment left by this customer.
15/12/14
Ok for me
15/12/14
No comment left by this customer.
15/12/14
ordered last tuesday, arranged again for today after 3 attempts and still not been collected and someone has been at address all day!! not h
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
All I would say that needs improving is been able to tell people what time roughly the pick up will be so not waiting in all day.
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
all perdect!
15/12/14
Good service as usual, thankyou
15/12/14
It all worked just as it should! Very refreshing!
15/12/14
No comment left by this customer.
15/12/14
I couldnt have been more pleased parcel was picked up early morning and delivered the following morning,thank you.
15/12/14
Original collection was booked and never collected. Always seems to happen when booking is made more than 24hrs before collection date. Poor
15/12/14
No comment left by this customer.
15/12/14
great service thank you
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
The parcel still hasn't arrived
15/12/14
Parcel not collected on scheduled day. Collection rescheduled and delivery made successfully after that.
15/12/14
More specific collection/delivery times would help, or contact from driver with ETA.
15/12/14
picked up late, but delivered in 6 days.
15/12/14
A1 Service 5*****
15/12/14
the service was great we will be using this service again
15/12/14
No comment left by this customer.
15/12/14
Didn't get there in time paid for 3-4 days ... still not there
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
Some contradictory emails regarding collection date but all ok in the end. Just hoping parcel will still reach Japan before Xmas.
15/12/14
First class picked up on time would definitely use again Kel Reclaim
15/12/14
As always no fuss service door to door
15/12/14
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