We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,807 reviews.
No comment left by this customer.
04/01/15
We are very pleased . very good services. Thank
04/01/15
Very good, will use again.
04/01/15
Service good but the courier only knocked once and left, I had to run down to the gate to catch him up !!!
04/01/15
Fantastic service by both Parcel Monkey and City Link- it's a shame to lose a good courier company but still plenty of courier choice
04/01/15
Excellent service once again, thank you Parcel Monkey.
04/01/15
I had to rebook this order due to an error and they have still not refunded the original payment made in November £63.84 thieves!! avoid!!
04/01/15
very angry, sent parcel to buyer from ebay now Courier bust. no advice offered from Courier or yourself.DISGUSTING SERVICE INDEED
04/01/15
after 4 days we got a phone call from Courier saying the package still wasnt shipped!!!
04/01/15
Parcel collected early as scheduled & delivered the following day , extremely satisfied, would definitely use again
03/01/15
No comment left by this customer.
03/01/15
No comment left by this customer.
03/01/15
No comment left by this customer.
03/01/15
absolutely outstanding! cheapest by far, and the driver was so polite courteous and understanding, and absolute pleasure Thankyou!
03/01/15
Great service as always
03/01/15
Not collected despite being rebooked twice
03/01/15
My parcel took at little longer to be delivered than I thought, but it was Christmas, so I expect that would have caused the delay.
03/01/15
i never got a confirmation that two of the items had been delivered
03/01/15
No comment left by this customer.
03/01/15
It's all good!
03/01/15
Cheapest and most efficient delivery service so far!
03/01/15
No comment left by this customer.
03/01/15
We are still eagarly awaiting receipt of the parcel even though we were informed that it reached South Africa from England on the 31st ?
03/01/15
Excellent
03/01/15
You are a ****ing rip off quick enough to take my money but did not pick up parcel will be claiming money back
03/01/15
The pack arrived with three days late.
03/01/15
No comment left by this customer.
03/01/15
Collect within the times given
03/01/15
Very good service well pleased
03/01/15
You did what you said and kept me informed at every stage. Reliability is important.
03/01/15
You give a monkey nuts you get peanuts! The company name fits! Never again will I use your service. I Posted on 8th delivered on 28th Dec.
03/01/15
The parcel was delivered a week after the date agreed, not at all what I expected.
03/01/15
Thank you
03/01/15
Brilliant service, I always come back for more!
03/01/15
No comment left by this customer.
03/01/15
decent
03/01/15
thanks
03/01/15
great service at very busy time of year
03/01/15
No comment left by this customer.
03/01/15
as always a great service
03/01/15
