We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,480 reviews.
Very reliable service. Good communication and paperwork via email. Item was delivered on Christmas Eve as promised despite carrier going int
29/12/14
picked up early in the morning and delivered early next day x
29/12/14
No comment left by this customer.
29/12/14
My package has still not arrived & I paid for a 3-5 day service, it's been 7 days so far.....
29/12/14
Did what it says on the tin very good
29/12/14
No comment left by this customer.
29/12/14
i have sent my parcel on 18 of december. it still didn't arrive even if it said 5 days. where is my luggage?
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
good service needs have a quick send page thou like my hermes see doug mills lol
29/12/14
Parcelforce driver did not ring doorbell and put note threw door to say we wernt in to collect parcel even though we were in.
29/12/14
No comment left by this customer.
29/12/14
Very Poor service. My parcel got picked up a week after! Very disappointed. No courtesy to inform of the delay :( both parcels delayed!!
29/12/14
No comment left by this customer.
29/12/14
Very quick delivery to Australia over the Christmas period. Will definitely use again. Great price too.
29/12/14
No comment left by this customer.
29/12/14
pick up supposed to be prior to xmas as per your web site picked up on 29th not good c how delivery goes
29/12/14
No comment left by this customer.
29/12/14
Sent some documents on 23 December to Kenya PM 2568997 3348274 have not arrived can't get answer where they are from PM very poor service
29/12/14
No comment left by this customer.
29/12/14
Very good service as usual Thanks
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
Still not received parcel and can't locate where it is
29/12/14
Good prices, very simple process.
29/12/14
no phone numbers to contact,poorly working website
29/12/14
All good as far as I know and a great price in comparison to others, big thumbs up!
29/12/14
Fantastic service, very happy
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
From Monday 15th December 2014 to Friday 26th December - just in time to miss Christmas. is this the new standard for 2015?
29/12/14
The parcel did not arrive and still hasn't and we are at present running a complaint with Courier and will be seeking a refund of the charges
29/12/14
No comment left by this customer.
29/12/14
No comment left by this customer.
29/12/14
Excellent service. Top marks! (pickup 5.00pm one day & delivered 9.30am next day!)
29/12/14
Still not collected the package... not happy at all...
29/12/14
Very fast an cheap
29/12/14
I would tick 'very good' if you sent me an email to confirm my parcel had arrived - to save me having to find the Parcel Force reference.
29/12/14
No comment left by this customer.
29/12/14
