We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,480 reviews.
Nothing to be said, Quick and easy
31/12/14
you need to give some idea of when parcel will arrive. Mine has had 2 weeks to arrive and still it has not. I do not know where it is.
31/12/14
Parcel was not collected from me on the given date. Avoid this company, they just take the money. Support is nowhere...
31/12/14
No comment left by this customer.
31/12/14
Excellent customer service very pleased with service
31/12/14
failed collection twice then tried to collect three separate parcels (one for each rearranged collection)
31/12/14
No comment left by this customer.
31/12/14
No comment left by this customer.
31/12/14
No comment left by this customer.
31/12/14
myhermes failed bismally, you guys nailed it in 1/2 the suggested time-you won a convert,congratulations!
31/12/14
Collected and delivered as arranged.
31/12/14
No comment left by this customer.
31/12/14
No comment left by this customer.
31/12/14
CITY LINK WERE GREAT AS ALWAYS!!! Shame they are no more as they NEVER LET US DOWN!!!
31/12/14
It's quick and easy
31/12/14
No comment left by this customer.
31/12/14
Great service
31/12/14
excellent all round service! !
31/12/14
No comment left by this customer.
31/12/14
5-7 day delivery purchased, it's almost three weeks now - parcel still hasn't arrived.
31/12/14
No comment left by this customer.
31/12/14
No communication whatsoever I don't even know if the parcel has been collected yet ???
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
Very impressed with service.First time we have used parcel monkey highly recommended!!
30/12/14
great this parcel monkey is cheap and very reliable, more than happy to made my order, looking forward to make the next one!
30/12/14
No comment left by this customer.
30/12/14
please contact me
30/12/14
This parcel has still not been collected. I tried to access your facility to rearrange a collection, and was unable to. Please collect .
30/12/14
did not collect on date had to book elsewhere demand full refund
30/12/14
No comment left by this customer.
30/12/14
I paid for overnight delivery and the parcel was not delivered for three days.
30/12/14
Amazing, wonderful, exciting, will use again.
30/12/14
Parcelforce was extremely unhelpful when I tried to re-arrange the pick up address! There was no help available when needed.
30/12/14
I've just driven 90 miles to collect my own parcel back from Courier. Perhaps I can have your cut as a credit?
30/12/14
The item was shipped using the Express48 service. However, the parcel took in excess of 3 days to be delivered.
30/12/14
No comment left by this customer.
30/12/14
No comment left by this customer.
30/12/14
Yodel didn't pick up the parcel. I re-scheduled but they came one day earlier, unexpectedly. Might not have been home.
30/12/14
