We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,480 reviews.
No comment left by this customer.
02/01/15
Nothing to suggest, great service all round.
02/01/15
Apart from the guy who arrived to collect the parcel (he didn't understand English well!) the whole thing was good!
02/01/15
No comment left by this customer.
02/01/15
picked up by friendly helpful courier, parcel arrived 2 days late, unfortunately
02/01/15
parcel has not been delivered after man said it would be there before new year
02/01/15
very satisfied with it all top marks.
02/01/15
My parcel shipped on 3-5 day delivery still has not arrived at its destination. Tracking system has not been updated properly.
02/01/15
No comment left by this customer.
02/01/15
No comment left by this customer.
02/01/15
No comment left by this customer.
02/01/15
I always get a good service
02/01/15
No comment left by this customer.
02/01/15
No comment left by this customer.
02/01/15
one of the two boxes was broken and open on one side when delivered
02/01/15
Incredibly easy, economical and efficient - 10 out of 10!
02/01/15
No comment left by this customer.
02/01/15
You didn't give us a time for collection, parcel wasn't delivered to house & now you've charged me more for a weight which is a lie. Awful
02/01/15
Always an outstanding service. A minor point when printing labels the top barcode prints only 50% so I have to cut and paste, PDF may solve!
02/01/15
No comment left by this customer.
02/01/15
great service
02/01/15
Very pleased and satisfied with your effecient service, I would have known a long time ago about this service. Excellent !
02/01/15
No comment left by this customer.
01/01/15
No comment left by this customer.
01/01/15
Excellent service
01/01/15
Couldn't fault the service!
01/01/15
I paid and Parcel Force didn't collect (I took a day off work to be at home) they admitted they'd not attempted it and never got back to me
01/01/15
person who collected the parcel was very pleasant and professional (DX). Recipient was happy with the prompt delivery
01/01/15
No comment left by this customer.
01/01/15
No words, absolutely perfect !
01/01/15
It all went very well and the Parcelforce staff were very pleasant and helpful
01/01/15
No comment left by this customer.
01/01/15
Out of two deliveries none were collected. One was cancelled and the other failed to contact prior to collection so not colleced.
01/01/15
Postage label difficult to print. Also I took the item to a Post Office yet you emailed me to say you were going to collect it then didn't!
01/01/15
Parcel arrived with my family in time for Christmas. Very pleased with the quick and professional service.
01/01/15
You kept to all the arrangements perfectly, many thanks.
01/01/15
Delivered on time and as expected, thank you.
01/01/15
Easy to use, good prices and reliable collection from selected courier.
01/01/15
collected on time and tracking is easy
01/01/15
No comment left by this customer.
31/12/14
