We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,484 reviews.
Very easy website to use, very easy to organise. Unfortunately, Parcelforce were not so great...but that's not Parcel Monkey's fault.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
my parcels were not collected and I waa given no explanation nor contacted. The live chat line was helpful but time consuming.
13/02/15
Great service, can't see how you can do better!
13/02/15
fast and cheap delivery service, will definitely be using you again
13/02/15
Collected on time which was good but no clear info on when goods would actually be delivered!
13/02/15
Very efficient service!
13/02/15
Nothing to add really, very happy overall, thank you.
13/02/15
Nothing to add, very happy overall, thank you.
13/02/15
Nothing to add, very happy overall, thank you.
13/02/15
Item arrived broken
13/02/15
Make it possible to collect label on drop off?
13/02/15
No comment left by this customer.
13/02/15
5 working days later, parcel has still not been delivered.
13/02/15
still waiting for parcel after 7 days . no tracking number sent . number i have not recognised ?????
13/02/15
easy to use booking system parcel collected efficiently and delivered extremely promptly the following morning
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
easy to use and all went well, thanks
13/02/15
Parcel collected and delivered on time without any issues.
13/02/15
No problems. Thanks.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
13/02/15
No comment left by this customer.
12/02/15
Excellent service,will be using again
12/02/15
You broker my parcel
12/02/15
I couldn't be more pleased!! What a fantastic service!! Thank you !!
12/02/15
No comment left by this customer.
12/02/15
No comment left by this customer.
12/02/15
No comment left by this customer.
12/02/15
I would like to have a refund please as nobody turn up to collect it on a day it was booked or even next day. I had to send it of with other
12/02/15
No comment left by this customer.
12/02/15
Service was very good, however being able to pay with Paypal would be nice!
12/02/15
no need all is well thanks for a great service
12/02/15
Fantastic service A**** thank you
12/02/15
I am very happy with this service. Excellent will use again
12/02/15
No comment left by this customer.
12/02/15
