We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,734 reviews.
it all worked great
24/01/15
If you could email an estimated time i.e. morning or afternoon that would be helpful.
24/01/15
a more detailed pick up time would be helpful .
24/01/15
No comment left by this customer.
24/01/15
Pick up and delivery on time, what else?
24/01/15
No comment left by this customer.
24/01/15
it would be useful to pick up the parcel....
24/01/15
service was as expected. however it would be nice to have more accurate pick up times texted to us.
24/01/15
you were efficient, kept the contract, delivered on time and were reasonable in cost
24/01/15
Great Service !!! collection and delivery were perfect !! will be using again !! A++
24/01/15
Great service. Prompt and efficient collection and delivery
24/01/15
Good fast service ****
24/01/15
worry free transaction. will use you again.
24/01/15
Great service. ....
24/01/15
None you did a great job
24/01/15
No comment left by this customer.
23/01/15
Excellent service no complaints
23/01/15
A text alert providing approx time of parcel pick up would be really helpful
23/01/15
Great price and great service. Our shipment was to Jersey and was very expensive with our usual couriers, parcel monkey saved the day!
23/01/15
Easy to book, good value and a great service
23/01/15
very reliable service
23/01/15
No comment left by this customer.
23/01/15
No comment left by this customer.
23/01/15
picked up dropped off in time on time excelent service
23/01/15
great service at a very good price. my business will use this service again
23/01/15
Tracking took a few days to start working, and it would be great if we were given an exact time slot for when you would pick up the parcels.
23/01/15
The full process's was easy from beginning to end
23/01/15
No comment left by this customer.
23/01/15
Most likely I'll be using you again
23/01/15
Absolutely 5* brilliant service. Only negative is the mobile website wouldn't process any debit card. Had to go on main site.
23/01/15
Excellent, hassle free service. Keep it up! !
23/01/15
No comment left by this customer.
23/01/15
Extremely efficient.
23/01/15
No comment left by this customer.
23/01/15
Used a different courier this time, all good.
23/01/15
It would help to be given a time slot for parcel collection, either a.m. or p.m.
23/01/15
No comment left by this customer.
23/01/15
Parcel picked up on time and to be delivered on Tuesday. Didn't arrive till Thursday . Money back please
23/01/15
Very professional service from collection to delivery - recommended service.
23/01/15
No improvement needed !
23/01/15
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