We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,180 reviews.
Great and easy to use
29/01/15
No comment left by this customer.
29/01/15
So far so good, will use you again
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
Have used your service twice and both times the courier never showed up. Can't re-book online, can't call, horrendous service - NEVER again
29/01/15
Good service
29/01/15
Perfect
29/01/15
Thank you very much. The package arrived today.
29/01/15
very pleased as usual
29/01/15
the parcell was opened to be transported better my staff was broken,the courrier very rude,I also saw him throw the box as if it were trash
29/01/15
perfect
29/01/15
Collection was not until nearly 7pm on the Friday and Yodel took until Monday night to actually send it on. Not a fan of Yodel !
29/01/15
No comment left by this customer.
29/01/15
Delivery took a bit longer than expected
29/01/15
A rough collection time would be helpful, but otherwise fantastic service Thank u guys
29/01/15
I was very pleased with the service I received from parcel monkey and the quote and service I received was excellent
29/01/15
Really good!fast,cheap
29/01/15
Good service, rather long for delivery.
29/01/15
I found the labellin instructions difficult to understand, apart form that everything else was good
29/01/15
No comment left by this customer.
29/01/15
Easy to book and parcel turned up as expected
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
great service, swift collection and delivery. Great value for money thanks
29/01/15
Thanks so much
29/01/15
Its a shame, parcels can't be picked up and delivered to the delivery address, on the same day.
29/01/15
The tracking of a parcel is not as good or easy as parcel2go. Sorry. Apart from that, it's all good.
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
Really easy and straight forward service, all good
29/01/15
No comment left by this customer.
29/01/15
Payed for 20kg parcel and only collected half of the parcel so had to start and pay the second time not the service i was expecting
29/01/15
Our Response: Sorry to hear about this, somebody will look into this for you now and respond via the support ticket on your account
excellent service thanks
29/01/15
No comment left by this customer.
29/01/15
My parcel which has my sons birthday present in it has been lost in fuming and not getting much help tracking it!!
29/01/15
Our Response: Sorry to hear your parcel has not arrived somebody has responded to the support ticket you have raised
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