We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,486 reviews.
Everything went smoothly without a hitch. Hard to know how you could improve the service to be honest
18/03/15
Great service 10/10
18/03/15
No comment left by this customer.
18/03/15
The service was good but the online tracking was not detailed. For instance, which part of the world the goods are? I
18/03/15
Parcelforce are very good. Parcel Monkey need to have a phone desk and are irrelevant.
18/03/15
No comment left by this customer.
18/03/15
No comment left by this customer.
18/03/15
sorry to say can't think of anything wrong with what you are doing,i would say keep up the good work very well done parcels monkey
18/03/15
Nice and simple, to improve on an already good service. Maybe a text to say when drivers ETA is during the day even am/Pm would help. Thanks
18/03/15
I just could'nt find the consignment number to track the parcel, I tried all you gave me, but hey everything else was brilliant - thank you.
18/03/15
No comment left by this customer.
18/03/15
Excellent Service as always , thanks.
18/03/15
Whole process from start to finish was very easy and the next time I have to ship something, I will be using Parcel Monkey!
18/03/15
Very friendly and efficient
18/03/15
Excellent courier service
18/03/15
Excellent service and tracking. Highly recommended.
18/03/15
excellent parcel was collected before 9am which meant I didnt have to wait in all day and was delivered as promised the following monday al
18/03/15
No comment left by this customer.
18/03/15
Fab
18/03/15
No comment left by this customer.
18/03/15
No comment left by this customer.
18/03/15
Your doing ok, just keep,it up.
18/03/15
Texts before collection so not having to wait around between hours
18/03/15
Driver/collector impeccably polite,helpful and impressively conventionally attired and barbered.
18/03/15
No comment left by this customer.
18/03/15
waited in all day and did not pick up untill next day ,but the item did arrive safely otherwise would have been quite happy
18/03/15
Arrived & delivered as promised
18/03/15
excellent service as always 😊
18/03/15
Very good. Thank you
18/03/15
No comment left by this customer.
18/03/15
My parcel was not collected and as we are going away tomorrow I cannot reschedule. also 'captcha' not letting me cancel on the site
18/03/15
Client thanked us for his delivery being so prompt.
18/03/15
Havent recieved the parcel yet
18/03/15
No comment left by this customer.
18/03/15
No comment left by this customer.
18/03/15
excellent price and fast delivery. thank you
18/03/15
once again excellent service
18/03/15
Nice UI, better than parcel2go, I liked that for same service you offered me same day collection, where parcel2go did not
18/03/15
Very good. Fast delivery
18/03/15
You gave your usual excellent service. Thanks.
18/03/15
