We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,976 reviews.
HaPPY WITH SERVICE
12/03/15
No comment left by this customer.
12/03/15
clearer sooner that i'd need to print a label
12/03/15
No comment left by this customer.
12/03/15
10 days later and my package hasnt been delivered. I was quoted 4 days
12/03/15
3 items in the package smashed - the robust packaging had been bashed so much! I have a very unhappy customer now
12/03/15
Great price for Parcelforce 48, picked up within 2 hours, attempted delivery next day, actual delivery on day 2, tracking excellent
12/03/15
Very pleased with the service friendly courier
12/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
It was not made clear that it was a 48 hour delivery service. I thought it was the next day and so had a day off work unpaid!
12/03/15
The packages were sent together but delivered seperatly and they took different routes.
12/03/15
Transaction went well. Have used them in the past, will use them again. Good service overall. Thanks you! :D
12/03/15
No comment left by this customer.
12/03/15
I have tried other couriers and none met their promises but Parcel Monkey did. Thankyou!
12/03/15
My parcel has still not been delivered, yodel cannot track it and you are impossible to get hold of!
12/03/15
No complaints...efficient and punctual
12/03/15
No comment left by this customer.
12/03/15
Parcel Monkey was fine but the courier (Parcel Force) took 3 working (5 calendar) days to deliver something that was paid to be 24 hrs.
12/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
Website/ordering great except slow updates. Courier rubbish. Misrouted and then a 12kg parcel thrown over gate at a drop of over 6ft!!!
12/03/15
It would be useful to have some idea of collection time - even a phone call/text an hour/half hour beforehand would help
12/03/15
How did you do????? For a start you didn't pick the parcels up when you were meant to. STILL HAVENT BEEN COLLECTED!!!!!!!!
12/03/15
Everything was satisfactory
12/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
No comment left by this customer.
12/03/15
FASTER CUSTOMER SERVIVE = WHEN SOMETHING GOES WRONG TAKES 24 HOURS FOR A RESPONSE!
12/03/15
Great service. Only thing that would be better is clarity on when the parcel would be delivered. This wasn't too clear.
12/03/15
Fast service!
12/03/15
No comment left by this customer.
12/03/15
First class level of service!
12/03/15
No comment left by this customer.
12/03/15
very good
12/03/15
No comment left by this customer.
12/03/15
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