We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 238,029 reviews.
Excellent service, although you state wheels are not permitted but checked with parcel force who said they do and took my wheels no problem
25/03/15
Driver didn't collect - twice. I had to chase. Won't be using you again
25/03/15
Found your service to be very good
25/03/15
Parcel was picked up without fuss by a courteous driver. Would recommend.
25/03/15
I requested a morning pickup however pickup was at 4pm. It would be good to be able to specify pickup time.
25/03/15
No comment left by this customer.
25/03/15
Easy to arrange and complete - no issues
25/03/15
The whole service has been a mess from the start and I still don't have all my parcels where they should be
25/03/15
No comment left by this customer.
25/03/15
thanks collection and delivery were bang on time.
25/03/15
parcel was collected promptly, & delivered on time, could'nt
25/03/15
i think yous have it spot on
25/03/15
I still haven't recieved my parcel
25/03/15
No comment left by this customer.
25/03/15
Good simple system that works well - thanks
25/03/15
No comment left by this customer.
25/03/15
Excellent service would definitely use again
25/03/15
Top notch service. Thanks.
25/03/15
No comment left by this customer.
25/03/15
Did as they promised! a reliable and rapid delivery of my parcel to the client at the best price equals two happy customers!!!
25/03/15
Excellent service, all done and dusted.....
24/03/15
It would have been nice to have a tracking number so that we would have known when the parcel was being delivered
24/03/15
No comment left by this customer.
24/03/15
No comment left by this customer.
24/03/15
Much quicker than expected
24/03/15
I was very happy with the service I received. I would use Parcel Monkey again and would alos recommend as an alternative to Royal mail.
24/03/15
first time I used you, you managed to LOSE THE PARCEL! totally useless company! NEVER AGAIN
24/03/15
No comment left by this customer.
24/03/15
Delivered a day later than that stated on the tracking details.
24/03/15
Easy to send, good price and the delivery arrived on time without any hassles
24/03/15
Ensure all your pick up drivers know that Ireland does not have post codes, yet.
24/03/15
No comment left by this customer.
24/03/15
ok
24/03/15
The packing conditions were very restrictive and could not be met. However, the consignment was accepted.
24/03/15
No comment needed. Excellent service
24/03/15
No comment left by this customer.
24/03/15
8kg to France in 3 days for £16 and that includes insurance up to £250... Excellent, see you soon
24/03/15
first time i used this site and it went very smoothly. thank you
24/03/15
No comment left by this customer.
24/03/15
No comment left by this customer.
24/03/15
