We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,704 reviews.
Very good service!
23/03/15
No comment left by this customer.
23/03/15
No comment left by this customer.
23/03/15
having used DX small parcel couriers I was disgusted with the service. They lost one parcel, could not deliver one parcel. I lost money
23/03/15
Our Response: I am very sorry to hear of this please raise a ticket on our website so we can assist
No comment left by this customer.
23/03/15
No comment left by this customer.
23/03/15
No comment left by this customer.
23/03/15
No comment left by this customer.
23/03/15
Very pleased with the service. Frie
23/03/15
Tracking was very easy and clearly showed the parcel on the move constantly. Parcel also delivered 1 day earlier than estimated. Excellent
23/03/15
Fast reliable service
23/03/15
No comment left by this customer.
23/03/15
Great service from start to delivery will be using again.
23/03/15
You do a fantastic job guys.
23/03/15
Excellent service
23/03/15
No comment left by this customer.
23/03/15
found your servce to excellent and will definately use again driver was very helpfull and polite thankyou
23/03/15
To date the deliveries have been good.But there does not appear to be a way of printing the label, I have to cut and paste into Word
23/03/15
Parcel still not delivered after paying for global priority. Very disappointed and no idea what to do!
23/03/15
Our Response: Sorry to read of the issue here, I can see one of our agents is assisting you now on your account
Great service
23/03/15
order placed just after 10am for same day collection, waited in, parcel was only collected next day pm
23/03/15
Our Response: Sorry to hear of this delay caused by the courier, please raise a ticket on your PM account if you require assistance
No comment left by this customer.
23/03/15
Fast and easy
23/03/15
Awesome
23/03/15
Great, it worked really well for me. The Parcelforce courier forgot to put the parcel on his van which delayed it but that isn't your fault.
23/03/15
Really great, excellent value. I was so pleased
23/03/15
No comment left by this customer.
23/03/15
Great service!
23/03/15
No comment left by this customer.
23/03/15
Was a little confusing when I wanted to drop at post office and on the email it said a different one
23/03/15
very fast and good service recommed your service to any one
23/03/15
No comment left by this customer.
23/03/15
No comment left by this customer.
23/03/15
collection nice and early and delivery the same.1st class service would use again
23/03/15
quick and easy transaction thankyou
23/03/15
No message to say it was delivered only info about collection
23/03/15
Our Response: Thank you for your feedback, the courier has now delivered the goods, apologies for tracking issue
Thanks
23/03/15
Very easy good service
23/03/15
Great service. Highly recommended.
23/03/15
Amazing service - just 2 days to get from Leeds to Strasbourg - absolutely brilliant!!!
23/03/15
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