We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,704 reviews.
this is the third i have been involved with you and i am thrilled with your service i have told everyone how great you are and fab prices
20/03/15
Good service
20/03/15
No comment left by this customer.
20/03/15
collected on time, did what it said on the tin...!
20/03/15
No comment left by this customer.
20/03/15
excellent service excellent price
20/03/15
No comment left by this customer.
20/03/15
The box was badly battered and one of the items was broken.
20/03/15
No one ever came to another courier! I ended up going to the post office costing me £41 to get it there in time! can I have compensation
20/03/15
No comment left by this customer.
20/03/15
Did exactly what it said on the tin! Overnight! Very reasonable!
20/03/15
Parcel delivered on time and was undamaged as was worried as China dish so thanks
20/03/15
great service...collected and delivered as planned...goo. price...highly recommended
20/03/15
collected promptly and delivered on time - thank you
20/03/15
Reliable, friendly, helpful, good value :)
20/03/15
Insured parcel but pottery excluded badly damaged by Parcel Force. Could not find a way to contact you via website re this ondelivery option
20/03/15
Quick delivery from UK to Spain of 3 days many thanks
20/03/15
no problems
20/03/15
No comment left by this customer.
20/03/15
No comment left by this customer.
20/03/15
No comment left by this customer.
20/03/15
Really good value for money
20/03/15
I have used Parcel Monkey for some time now, they always provide an excellent service and very competitive rates
20/03/15
No comment left by this customer.
20/03/15
parcel not collected and no reply to email
20/03/15
Our Response: Apologies for any inconvenience that has been caused here please check your PM account
Collected on time and delivered on time!
20/03/15
I paid for a parcel to be delivered for my nephews birthday party on the Saturday (14th), it didn't arrive until the Monday (16th).....
20/03/15
No comment left by this customer.
20/03/15
No comment left by this customer.
20/03/15
Perfect from parcel monkey, have used them before and happy to again. Tracking from parcel force was the let down but nothing to do with PM
20/03/15
No comment left by this customer.
20/03/15
Very quick and efficient
20/03/15
Order wasnt processed correctly at your end so waited in all day and no collection. online query not answered till next day which didnt help
20/03/15
Our Response: I am very sorry to hear about the service you have received, the customer service agent will assist on your PM account
No comment left by this customer.
20/03/15
I have been very impressed with your service
20/03/15
Professional Company,making life easier to send Parcels
20/03/15
No comment left by this customer.
20/03/15
no collection made despite following up
20/03/15
Our Response: I am very sorry to hear this, I can see the refund will be issued back to you shortly
Excellent service, quick delivery and good price, as always
20/03/15
The parcel has STILL not been collected. Please contact us on 01580 879841.
20/03/15
Our Response: Sorry to see the goods were not collected by the courier, the agent has rebooked the service for you here
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