We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,491 reviews.
Parcel not picked up when said it would be and had to chase, they used a variety of couriers, parcel force picked up a day late after cha...
27/04/15
Everything was managed fine and came out
as we expected it.
Next Time again !!
27/04/15
Sold an item on Ebay, Parcel Monkey offered the best price for shipping but when the parcel got lost, was told I would have to wait 28 da...
27/04/15
Brilliant cheap service - well worth using.
27/04/15
Brilliant service parcel quickly collected, pleasant & courteous driver. The parcel was booked at 2:00pm the driver arrived with an addre...
27/04/15
Reliable and fast!
27/04/15
great sewrvice i have no printer they come to pick up bring a label great service and cheaper than royal mail
27/04/15
Fast, efficient and the cheapest, faultless from start to finish,..Would recommend 100%
27/04/15
I use Parcelmonkey for all of my national courier needs as they are generally cheaper and collect from my home. There have been a few occ...
27/04/15
Paperwork and organisation was fine but the guy who turned up in an unmarked white Ford Transit with no lifting equipment was of unprofes...
27/04/15
Did what you said you would, delivered exactly on time and with great customer service from Driver. Great profile of staff you have work...
27/04/15
On-time economical service
27/04/15
Timely service much appreciated
27/04/15
I paid extra to get a parcel to Europe in 3-4 days. This is the 4th day. Ive got the email to give a trustpilot review but guess what? M...
27/04/15
I have used Parcel Monkey a few times and they have never dissapointed.
27/04/15
you advertised
24/04/15
great service
24/04/15
Highely Recommended a++++++
23/04/15
Problem with final stage as address not in Chinese need to be able to input chinese characters in label or final handler should translate
21/04/15
The COURIER removed my item from its protective pallet and substantial damage resulted. No compensation. Avoid Parcel Monkey at all cost !
20/04/15
Excellent and prompt service. Will definitely be using your service again
19/04/15
Very easy to use and quick service!
19/04/15
Not happy at all, you have charged me extra £34 for your extra benefit, completely unhappy not recommend any one
19/04/15
The parcel was being delivered to me but I arranged the collection also-I did not receive info collection had been made-left in the dark.
19/04/15
Excellent easy to use service
18/04/15
No comment left by this customer.
17/04/15
fantastic service
17/04/15
No comment left by this customer.
17/04/15
super
17/04/15
everything worked as it should
16/04/15
I have had a terrible experience.Items was not delivered and has been returned, there was no update, ignored my e-mail no refund stay away
16/04/15
No comment left by this customer.
16/04/15
Item arrived badly damaged inspite of being 1) strongly made and 2) well packaged.
15/04/15
giving 5 stars, was the affordable price and delivered to the Kyrgyz Republic in about a week. Thank you
15/04/15
having to stay in al day was annoying cos they couldn't give you time slots item isn't working
15/04/15
Good price. Parcel arrived in time stated. thank you
14/04/15
PM was in fact very good in terms of delivering the information etc on the parcel force - but parcel force really messed up the delivery
14/04/15
No comment left by this customer.
14/04/15
terrible service. Tracking number didnt work. item took 5 working days to be delivered rather than next day as promised.
14/04/15
I paid for next day delivery and it took 6 days to arrive!!
14/04/15
