We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,956 reviews.
Paid for a 24 hour service took 48 hours to b delivered
07/04/15
No comment left by this customer.
07/04/15
a specified time frame to pick up the parcel would have helped.
07/04/15
No comment left by this customer.
07/04/15
Excellent Service!
07/04/15
No comment left by this customer.
07/04/15
No comment left by this customer.
07/04/15
Smooth quick transaction thank you
07/04/15
no complaints at all - package arrived in Burma without fuss or delay
07/04/15
First order difficult as I hadn't registered causing a Paypal 'hiccup', worried about duplicate payment. Needs am or pm collection option.
07/04/15
No comment left by this customer.
07/04/15
I found you as a result of a recommendation so I gave you a try. Your site was easy to use and found good rates. Will use again.
07/04/15
Excellent service, no fuss, easy to use website, so far reliable even in a rural area
07/04/15
Good service, as usual
07/04/15
Did what you said you would 5 star
07/04/15
No comment left by this customer.
07/04/15
No comment left by this customer.
07/04/15
Very easy to use website. It is helpful to be able to print off order confirmations and invoices from your website.
07/04/15
No comment left by this customer.
07/04/15
Accept PayPal!
07/04/15
No comment left by this customer.
07/04/15
Estimated time for collection of parcel would be an improvement that could be offered. Thanks.
07/04/15
No comment left by this customer.
07/04/15
They never turned up or phone, please re-fund
07/04/15
Great service,will use again A+
07/04/15
No comment left by this customer.
07/04/15
Very good service
07/04/15
state whether parcel can be collected from a safe place with label attached
07/04/15
No comment left by this customer.
07/04/15
great service, would use again.Thanks
07/04/15
very pleased with service
07/04/15
very pleased with service
07/04/15
Parcel arrived at its destination in the 4 days forecasted. Will use this service regularly for overseas family.
07/04/15
Send updates as to when the driver is picking the parcel up, where the parcel is and when it has been delivered
07/04/15
Delivery was as estimated but thought tracking service could have been detailed more .
07/04/15
No comment left by this customer.
07/04/15
No comment left by this customer.
07/04/15
No comment left by this customer.
07/04/15
Most disgusting service I have ever received my whole life. You lost my item $ didnt even notify me. Item arrived a week later.
07/04/15
No comment left by this customer.
07/04/15
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