We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,491 reviews.
item still not arrived after 3 weeks tracking said it was at the hub 2 weeks ago.
14/04/15
My parcel is taken 25/3 and is not delivered yet. Appaling, never again
14/04/15
parcel still not delivered. emailed you but no reply, customer not happy with serviceneeds sorting asap
13/04/15
i have used parcel monkey on a number of occasions , only once
they failed to pick -up a parcel from me , that is when a van broke down...
13/04/15
As good as it gets. Thanks
13/04/15
Fantastic service delivered within 5 days Thank you will use your services again
13/04/15
Very good , did exactly what they said they would do!
13/04/15
I was very pleased with the service, easy to use, easy to track, my parcel made it from the UK to the USA in great time. Would definitely...
13/04/15
A very useful comparison service
13/04/15
Always collect on day said and as far as I am aware have delivered everything on time. Simple to use, especially when sending things abr...
13/04/15
Great service, at better price than if you go directly to the supplier. Will use again, no doubt about that!
13/04/15
My experience with this company, on the few occasions that I have needed their service to date, has been very satisfactory. I will certai...
13/04/15
Excellent collection and delivery on time. Would recommend this service!
13/04/15
Lost track of a parcel got in touch with parcel monkey and they reassured me that it was on route to its destination and they are cheap a...
13/04/15
For a very affordable price, cheaper than many well known competitors, and a fast turnaround
13/04/15
HAPPY TO USE AND WILL KEEP USING YOU
13/04/15
Excellent service and price
13/04/15
Easy to arrange, quick pick up and delivery.
Will never use anyone else again...
13/04/15
It was quick, easy and to be honest I couldnt believe how cheap!
13/04/15
Parcel Monkey is the worst company I have ever tried to deal with. This time the package arrived without any contents and as they have no...
13/04/15
Booked our parcel to go to the USA via parcel monkey and everything was straight forward and easy to use. The parcel was dispatched via P...
13/04/15
First class service , excellent price , very polite and helpful chap.
13/04/15
all done via the pc. Left parcel outside and it was taken and delivered with no fuss.
Will use again.
13/04/15
GOOD, ECONOMIC, RELIABLE, PERFECT!
13/04/15
great service and fair price
13/04/15
We use your site when ever we need to ship items overseas for great prices and fantastic service.
13/04/15
Sent several parcels using parcel monkey and theyve all been collected and delivered as promised. Will use you again!
13/04/15
Perfect and fast delivery
13/04/15
1st time user, sent a parcel to China and was a bit worried,
no need to worry at all, it got there in jig time and buyer feedback was g...
13/04/15
Efficient, reliable service
The website is easy to use and the prices very clearly displayed.
The parcel was collected exactly as a...
13/04/15
Sadly my parcel was not collected and am now waiting for a refund.
13/04/15
Very easy to use and friendly, professional staff
13/04/15
NO NEED TO PRINT LABELS DX DO IT FOR YOU....EXCELLENT SERVICE.
13/04/15
From booking to drop of parcel all service was so easy and relaxing. And I dont even mention it was best price on market. Will use your ...
13/04/15
collected as promised and delivered on time
13/04/15
Parcel not picked up on right day, picked up a day later and then some confusion over parcel receipt number and a few emails back & forth...
13/04/15
Good to compare prices, find the best way to send packages (in this case from UK to Holland). choice in speed/price etc.
13/04/15
went really smoothly, no problems.
13/04/15
it was as expected
13/04/15
cheap but good service
13/04/15
