We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,704 reviews.
Very efficient and a very good price, will use Parcel Monkey again and recommend to friends. Great job!
20/03/15
Prompt service as usual, have recommended to friends.
20/03/15
Very good but driver not told weight of boxes to collect and needed help. Driver not given special instructions to call me to be let in gate
20/03/15
Thank you gor good dervices
20/03/15
2 weeks since parcel was collected and still not delivered. This is the worst service I have had re delivery to Japan
20/03/15
Our Response: Sorry to hear of this delay, somebody has investigated this and responded on your PM account
No comment left by this customer.
20/03/15
Far better experience than my last one and package was collected and delivered exactly as I would have wished.
20/03/15
Painless and on time, will deffinately use again! Good service
20/03/15
You dont deliver within your specified time stipulated on your website and too slow to make contact and update the tracking window.
20/03/15
Our Response: Sorry to hear of your disappointment in the service the item was held up by customs but has now been delivered. Please raise a support ticket for the tracking info
Your courier was helpful and pleasant but my mirror arrive smashed to pieces. Very sad for me as it was my father birthday present
20/03/15
No comment left by this customer.
20/03/15
great site, use it all the time
19/03/15
Really easy to arrange pickup and quick delivery
19/03/15
No comment left by this customer.
19/03/15
Quick, on time and cheaper than parcelforce directly.. greta service
19/03/15
No comment left by this customer.
19/03/15
a very good service i will use you again thanks
19/03/15
No comment left by this customer.
19/03/15
very satisfied with the service. Keep it up.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
Very Good
19/03/15
It would be really helpful to have an idea of when to expect the driver, I spent my entire only day off waiting
19/03/15
Specific collection times if possible
19/03/15
Indication of actual time for collection
19/03/15
Excellent service, good price, friendly courier.will use again, thanks.
19/03/15
No comment left by this customer.
19/03/15
turned up on time and parcel was delivered on time. great service will use again!!
19/03/15
Easy to use and very good value
19/03/15
No comment left by this customer.
19/03/15
Very happy with the service, there was no issues at all. Would use again.
19/03/15
Found it very easy to arrange collection through website. Very straightforward procedure.
19/03/15
No comment left by this customer.
19/03/15
excellent service, thanks alot
19/03/15
No comment left by this customer.
19/03/15
very good service
19/03/15
Happy to have bussines with you
19/03/15
Not used before ... v impressed ... easy to use
19/03/15
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