We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,952 reviews.
The COURIER removed my item from its protective pallet and substantial damage resulted. No compensation. Avoid Parcel Monkey at all cost !
20/04/15
Excellent and prompt service. Will definitely be using your service again
19/04/15
Very easy to use and quick service!
19/04/15
Not happy at all, you have charged me extra £34 for your extra benefit, completely unhappy not recommend any one
19/04/15
The parcel was being delivered to me but I arranged the collection also-I did not receive info collection had been made-left in the dark.
19/04/15
Excellent easy to use service
18/04/15
No comment left by this customer.
17/04/15
fantastic service
17/04/15
No comment left by this customer.
17/04/15
super
17/04/15
everything worked as it should
16/04/15
I have had a terrible experience.Items was not delivered and has been returned, there was no update, ignored my e-mail no refund stay away
16/04/15
No comment left by this customer.
16/04/15
Item arrived badly damaged inspite of being 1) strongly made and 2) well packaged.
15/04/15
giving 5 stars, was the affordable price and delivered to the Kyrgyz Republic in about a week. Thank you
15/04/15
having to stay in al day was annoying cos they couldn't give you time slots item isn't working
15/04/15
Good price. Parcel arrived in time stated. thank you
14/04/15
PM was in fact very good in terms of delivering the information etc on the parcel force - but parcel force really messed up the delivery
14/04/15
No comment left by this customer.
14/04/15
terrible service. Tracking number didnt work. item took 5 working days to be delivered rather than next day as promised.
14/04/15
I paid for next day delivery and it took 6 days to arrive!!
14/04/15
item still not arrived after 3 weeks tracking said it was at the hub 2 weeks ago.
14/04/15
My parcel is taken 25/3 and is not delivered yet. Appaling, never again
14/04/15
parcel still not delivered. emailed you but no reply, customer not happy with serviceneeds sorting asap
13/04/15
i have used parcel monkey on a number of occasions , only once
they failed to pick -up a parcel from me , that is when a van broke down...
13/04/15
As good as it gets. Thanks
13/04/15
Fantastic service delivered within 5 days Thank you will use your services again
13/04/15
Very good , did exactly what they said they would do!
13/04/15
I was very pleased with the service, easy to use, easy to track, my parcel made it from the UK to the USA in great time. Would definitely...
13/04/15
A very useful comparison service
13/04/15
Always collect on day said and as far as I am aware have delivered everything on time. Simple to use, especially when sending things abr...
13/04/15
Great service, at better price than if you go directly to the supplier. Will use again, no doubt about that!
13/04/15
My experience with this company, on the few occasions that I have needed their service to date, has been very satisfactory. I will certai...
13/04/15
Excellent collection and delivery on time. Would recommend this service!
13/04/15
Lost track of a parcel got in touch with parcel monkey and they reassured me that it was on route to its destination and they are cheap a...
13/04/15
For a very affordable price, cheaper than many well known competitors, and a fast turnaround
13/04/15
HAPPY TO USE AND WILL KEEP USING YOU
13/04/15
Excellent service and price
13/04/15
Easy to arrange, quick pick up and delivery.
Will never use anyone else again...
13/04/15
It was quick, easy and to be honest I couldnt believe how cheap!
13/04/15
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