We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,703 reviews.
Not up to usual standard, Birthday present arrived late.......
26/03/15
No comment left by this customer.
26/03/15
excellent service
26/03/15
Excellent service and great, highly recommended, will use the service again
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
Super service - very impressed and will definately use again - thank you.
26/03/15
great service, but tracking info could be updated beta as never saw it until out for delivery shame really
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
fast reliable service. website finds the most appropriate delivery company at the right price
26/03/15
No comment left by this customer.
26/03/15
Tracking info was excellent however no confirmation of receipt once delivered was available on line
26/03/15
very impressed with the service, very easy to organise & use. many thanks
26/03/15
Very easy to book a parcel pick up and a good price.
26/03/15
Got package in 6 days so quick, tracking info not helpful as no location or country provided
26/03/15
did not receive my parcel
26/03/15
No comment left by this customer.
26/03/15
Good website, easy to follow, can you make it more obvious that I could have chosen collection from a post office
26/03/15
A good service, prompt and on time, and at a good price.
26/03/15
Couldnt fault it. Many thanks for a speedy delivery. Will most certainly be using your company again.
26/03/15
WAST OF F**ING TIME!!!!!!!!!!!!!! WAITED IN FOR 2 DAYS AND NO COLLECTIONS MADE!!!
26/03/15
The one thing that puts me off Parcelmonkey is the very poor insurance coverage
26/03/15
spot on
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
smooth operator. no problems only down side a more exact time to collect would be useful.
26/03/15
No comment left by this customer.
26/03/15
Very good service from start to finish. I will be using this service again.
26/03/15
great job thanks
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
Excellent service, spot on, will use again everytime
26/03/15
Your tracking update was slow and did not update until after the customer had confirmed delivery
26/03/15
Collection took a week from date of order, which really invalidated the 48hr service we'd selected. we had to contact parcelforce directly
26/03/15
No comment left by this customer.
26/03/15
Good although a better indication of time would be extremely helpful. I waited in all day until 4pm. A call an hour before would be huge.
26/03/15
Friendly and helpful driver. would use Parcel Monkey again.
26/03/15
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