We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,702 reviews.
No comment left by this customer.
27/03/15
The driver was very stressed (but very pleasant) due to lack of staff to cope with the workload
27/03/15
Courier was late but not his fault at all. He was courteous and polite
27/03/15
The next day delivery arrived on 26 March instead off 24 March.
27/03/15
No comment left by this customer.
27/03/15
No comment left by this customer.
27/03/15
Especially used as wanted a Saturday delivery - failed completely - Now have to go to the expense of sending to the USA - Will you pay this?
27/03/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now.
No comment left by this customer.
27/03/15
dpd text when to give a two hour time slot but all good
27/03/15
I have used parcel monkey a few times now and each time they have excelled! Very happy and will continue to use
27/03/15
Would def use again. Very efficient .
27/03/15
Good service.
27/03/15
No comment left by this customer.
27/03/15
Parcel was picked up day after expected but arrived safely.
27/03/15
Very much satisfied with the service. Thank you so much.
27/03/15
You haven't picked my parcel up yet!!! Please contact me by email to rearrange. Thank you
27/03/15
Very happy.. Keep things as they are!!!
27/03/15
there was no one home for the parcel collection due to emergency sent email to explain but no reply no communication and money was taken!!!
26/03/15
Very good service
26/03/15
the last parcel arrived damaged, how do i claim as i took out extra insurance with yourselves??
26/03/15
It worked perfect
26/03/15
This was our first experience and i must say i was impressed,would use again.Thanks
26/03/15
Excellent, easy to use and very efficient, will definitely use again :)
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
No comment left by this customer.
26/03/15
Very good service will use company again
26/03/15
Parcel collection was scheduled for 20th March, waited in all day in vain, no courier came. Parcel was eventually collected 23rd March
26/03/15
They were the cheapest website i found prompt pick up with no problems
26/03/15
satisfied
26/03/15
excellent
26/03/15
Booked 24 hr delivery and it took two days to be delivered :(
26/03/15
I am pleased, accurate, and fast service! thanks
26/03/15
Excellent collection arrangements. But parcel broken on delivery though was well packaged.
26/03/15
We like the one-stop approach and on that occasion, Parceforce 48 wasn't considered an option. Thanks.
26/03/15
Good price, Good service, Prompt delivery
26/03/15
No comment left by this customer.
26/03/15
Parcel was not collected no notice was given not was a refund offered or any conpensation
26/03/15
You offer a excellent service at extremely competitive prices, customer service needs to be upgraded to a faster service.
26/03/15
Not up to usual standard, Birthday present arrived late.......
26/03/15
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