We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,952 reviews.
Happy with service I received. And so were those who I sent to. Ive sent them a few parts now and theyve always received them quicker th...
28/04/15
used once, turned up 3 days late. Used again, 5 days later no COLLECTION, had to cancel, now ignoring my emails and not refunding money,...
28/04/15
Our Response: I am very sorry to hear the goods were not collected. Please raise a Support ticket from your dashboard or use the Live Chat pop up box and we will look to get you a refund issued as soon as possible
Found using Parcelmonkey very quick and easy to book in online , would definatly use again.! Great service ðŸ‘.
28/04/15
It was my first time with Parcel Monkey and I was I little bit scared to use it, but I tried since its cheaper than the other web-site I...
28/04/15
I have used parcel monkey so many times and never had a problem!
28/04/15
Not only do Parcel Monkey do what they promise, they deliver at a price that cant be matched anywhere! Thank you!
28/04/15
I fully recommend you to anyone. your driver was 2nd to none
28/04/15
Good Service , good price. What not to like.
28/04/15
Deliverd on time couldnt ask any better service
28/04/15
Hello, i paid for Parcel Monkey to pick up a parcel 7-9 months ago, and they never turned up...i then e.mailed them 6 times for a refund ...
28/04/15
Our Response: Dear Customer,
It was fine and arrived all in tact to Ugnada with no post code as no post codes in Ugnada. There was a delay while the recipients had to...
28/04/15
A large eBay purchase "collection only", was collected by Parcelforce with little input from the seller, other than wrapping, and deliver...
28/04/15
got a better deal through Parcelmonkey than going to the couriers site direct.
28/04/15
As a first time courier user, I found the service Parcelmonkey provided was really easy, efficient and inexpensive. Ill sue it again and...
28/04/15
very happy with parcel monkey, quick and simple
27/04/15
Fast and reliable service, very quick and easy to use.
27/04/15
Worked very well. I would use again.
27/04/15
Quick, reliable cant fault you
27/04/15
I cant give an honest opinion of Parcel Monkey at this moment because although my parcel was picked up as promised from my premises on th...
27/04/15
lost the parcel and no action taken.bad service
27/04/15
Collected and delivered as requested. All parties very happy. Will use again
27/04/15
Parcel not picked up when said it would be and had to chase, they used a variety of couriers, parcel force picked up a day late after cha...
27/04/15
Everything was managed fine and came out
as we expected it.
Next Time again !!
27/04/15
Sold an item on Ebay, Parcel Monkey offered the best price for shipping but when the parcel got lost, was told I would have to wait 28 da...
27/04/15
Brilliant cheap service - well worth using.
27/04/15
Brilliant service parcel quickly collected, pleasant & courteous driver. The parcel was booked at 2:00pm the driver arrived with an addre...
27/04/15
Reliable and fast!
27/04/15
great sewrvice i have no printer they come to pick up bring a label great service and cheaper than royal mail
27/04/15
Fast, efficient and the cheapest, faultless from start to finish,..Would recommend 100%
27/04/15
I use Parcelmonkey for all of my national courier needs as they are generally cheaper and collect from my home. There have been a few occ...
27/04/15
Paperwork and organisation was fine but the guy who turned up in an unmarked white Ford Transit with no lifting equipment was of unprofes...
27/04/15
Did what you said you would, delivered exactly on time and with great customer service from Driver. Great profile of staff you have work...
27/04/15
On-time economical service
27/04/15
Timely service much appreciated
27/04/15
I paid extra to get a parcel to Europe in 3-4 days. This is the 4th day. Ive got the email to give a trustpilot review but guess what? M...
27/04/15
I have used Parcel Monkey a few times and they have never dissapointed.
27/04/15
you advertised
24/04/15
great service
24/04/15
Highely Recommended a++++++
23/04/15
Problem with final stage as address not in Chinese need to be able to input chinese characters in label or final handler should translate
21/04/15
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