We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,704 reviews.
didnt pick up on expected day but all the rest went well
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
My parcel pick up didnt arrive on the day. I went elsewhere as needed it posted. I have still been charged. will not use again
19/03/15
Absolute fanastic service so far
19/03/15
No comment left by this customer.
19/03/15
Good price and reliable service
19/03/15
Very impressed. Felt unsure using a company I'd not heard of, offering cheaper deals than I sensibly found elswhere, but glad I took a risk.
19/03/15
you failed to collect on the friday, you picked up on the monday costing me money..not happy...
19/03/15
Our Response: I am very sorry to hear of the inconvenience caused by the courier here we will pass this feedback on to them
I liked the booking process, speed of collection and the tracking facility. However an unexpected delivery charge of $25 was made
19/03/15
I am very happy with the service provided.
19/03/15
timed pickup
19/03/15
perfect service , I did the order from Vienna in Austria!!
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
just brilliant!
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
prompt and efficient service
19/03/15
No comment left by this customer.
19/03/15
Though I have my delivery done without much problem on the process, but the vacuum cleaner that I sent was partly damaged with mishandling.
19/03/15
No comment left by this customer.
19/03/15
Very disappointed with Parcel Monkey and how unhelpful it was with my complaint. ParcelMonkey has now lost my custom.
19/03/15
Great service
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
No comment left by this customer.
19/03/15
2 tines quoted customer wrong price which was doubled before the payment. this is absolutely wrong and never happen with another courier. never
19/03/15
Excellent ! Keep it up
19/03/15
item has been picked up a week ago. still not been delivered to me yet
19/03/15
You're service is reliable and your customer service dept is very efficient
19/03/15
Easy and excellent service thank you!
19/03/15
Very efficiently
19/03/15
Someone who mentions my public liability insurance incase he falls down the steps?! That he might need a hand to carry it? Never again! RUDE
19/03/15
Perfect! Would recommend, parcel picked up on thurs LONDON and received in ADDIS ABABA by monday for a very reasonable price. Many Thanks!
19/03/15
I booked late at night and the parcel was collected early the following morning, delivered to customer in less than 24hrs :)
19/03/15
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