We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,956 reviews.
No comment left by this customer.
06/04/15
Brilliant service :)))
06/04/15
Brilliant work! Thank you!
06/04/15
5 day delivery? package still hasnt arrived. tracking function displays only 1 date
06/04/15
No comment left by this customer.
06/04/15
very pleased clear and consise quick collection many thanks
06/04/15
Supplied me with a courier after MyHermes refused the size of my parcel. And it wasn't much more expensive. Thanks v much
06/04/15
No comment left by this customer.
06/04/15
Parcel still not arrived!
06/04/15
Parcel not collected .the driver come for the collection on the 3rd day,the parcel was all ready dispatched with a different courier company
06/04/15
No comment left by this customer.
06/04/15
First time using your service and very impressed, thank you
06/04/15
Parcel has still not been delivered after 7 days when it was guaranteed Delivery next day it was a birthday present which has gone horribly
06/04/15
No comment left by this customer.
06/04/15
No comment left by this customer.
06/04/15
No comment left by this customer.
06/04/15
Booked express 48hrs collected it from the parcel force depot myself after 96hrs !!!!! Never again
06/04/15
No comment left by this customer.
06/04/15
Very good service, tracking a bit clunky
06/04/15
Poor service from Dx once again. Took 3 days and 10 phone calls to very unhelpful staff to collect a 24hr delivery. Resolved via facebook
06/04/15
No comment left by this customer.
06/04/15
Fantastic, easy and reliable! Thank you x
06/04/15
The parcel was picked up 6 days ago and still hasn't been delivered.
06/04/15
No comment left by this customer.
06/04/15
Great service
06/04/15
paid for 24hr delivery took2 days, emailed you and STILL no reply, disgusting service!! Will not use you again as this is the second time!
06/04/15
Excellent service will use again
06/04/15
A**
06/04/15
easy to use great
06/04/15
Keep it good as it is
06/04/15
TWO. That is the number of times you failed to turn up for my parcel. Utter garbage
06/04/15
No comment left by this customer.
06/04/15
No comment left by this customer.
06/04/15
No comment left by this customer.
06/04/15
Not had my parcel delivered yet so hard to comment
06/04/15
No comment left by this customer.
06/04/15
very good
06/04/15
Great way to send a parcel at an affordable price. I would like to see a ETA of when the parcel would be picked up
06/04/15
excellent service, very easy to use and parcel force bring they're own labels! superb! My customer recieved his package on time! great!
06/04/15
Terrible, I paid for next day delivery on Thursday, it is now Monday and the recipient still doesn't have it. DX ignore my calls and emails.
06/04/15
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