We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,704 reviews.
Very good as usual thank you
25/03/15
No comment left by this customer.
25/03/15
Very quick delivery, thanks!
25/03/15
Sent an unboxed (but well wrapped) bike frame, pleased it wasn't classed as a full bicycle. Thanks again.
25/03/15
No comment left by this customer.
25/03/15
Excellent service and delivery time to Germany.
25/03/15
Excellent first class service!
25/03/15
No comment left by this customer.
25/03/15
No comment left by this customer.
25/03/15
The service I received was very thorough and professional and the parcel was delivered on the day and time advised
25/03/15
It was parcelforce that did well, even though sender refused to wrap item they delivered it. better than yodel by far.
25/03/15
Didn't even pick up the item!
25/03/15
Thanks my parceal arrive in time and in good condition will use parcel monkey again
25/03/15
Very good service
25/03/15
im always pleased with the service i get from parcel monkey they use very excellent courriers thank alot A****
25/03/15
No comment left by this customer.
25/03/15
No comment left by this customer.
25/03/15
Courier asked for a 'barcode' label which wasn't available. Also, shipping label was not emailed before courier came to collect package.
25/03/15
Very good service however I did receive the "how did we do" email before the item was delivered.
25/03/15
my parcel was for pick up Thursday but wasn't picked up til 10:30 friday, my email was ignored, parcel arrived ok tuesday
25/03/15
first time I have used the service,it was easy thanks!
25/03/15
No comment left by this customer.
25/03/15
No comment left by this customer.
25/03/15
nothing to add really great service order at night they are there the next day fantsastic
25/03/15
No comment left by this customer.
25/03/15
Easy to use
25/03/15
Very good my parcel got there early I'm very happy with the service
25/03/15
Easy to use - very happy with service
25/03/15
Great service, just wish insurance costs could be lower.
25/03/15
No comment left by this customer.
25/03/15
The service was easy to use and I was really pleased with the quick turn around, the parcel was collected the same day.
25/03/15
Easy to organise and reliable.
25/03/15
No comment left by this customer.
25/03/15
No comment left by this customer.
25/03/15
No comment left by this customer.
25/03/15
Excellent service, although you state wheels are not permitted but checked with parcel force who said they do and took my wheels no problem
25/03/15
Driver didn't collect - twice. I had to chase. Won't be using you again
25/03/15
Found your service to be very good
25/03/15
Parcel was picked up without fuss by a courteous driver. Would recommend.
25/03/15
I requested a morning pickup however pickup was at 4pm. It would be good to be able to specify pickup time.
25/03/15
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