We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,053 reviews.
Package arrived safe and on time
09/05/18 by Customer
Good price, good service.
09/05/18 by Customer
BAD SERVICES .. SCAMMERS THEY CHARGE YOU EXTRA WHEN YOUR PARCEL IS AR DESTENATION.
09/05/18 by THE LEGIT GAMER
The parcel was picked up from me as scheduled and delivered to the address in Northern Ireland the following morning.
All happened without a hitch and at a reasonable charge.
Excellent service!
09/05/18 by Mr Harbinson
Printed out label at home. Attached to parcels and dropped it off at post office. Undamaged parcels arrived within expected time frame.
You should be aware that you need to print the label yourself and need to pack it in a good package (box in box). I am quite sure I will use it again sooner or later.
09/05/18 by blablubbb
website so easy to use
09/05/18 by Customer
Easy to use, good range of options and very competitive prices, all very smooth
09/05/18 by Customer
Everything worked perfectly
09/05/18 by Ray
very impressed with this service! easy to use and our parcels arrived very quickly. half the price of the post office!
09/05/18 by Customer
Efficient easy-to-use service, cheaper than competitors
08/05/18 by natalie
PM...... excellent all round, recommended
08/05/18 by Mitchell, Yorkshire
Parcel Monkey did exactly what they said. A guy came very quickly and picked up the parcel in London and the guy in Prague got the parcel 3 days later.
08/05/18 by Customer
Thank you Parcel Monkey
08/05/18 by Customer
Most scamming company ever. £52.60 additional charge for item that was supposed to be oversized. I know it was not oversized or overweight. This has happened to me 6 times over the last 6 months. Never again will I use this company. They are rip off merchants and keep changing their story.
08/05/18 by anne dinsmore
always delivered on time & collect , brillant service as usual
08/05/18 by nasreen Akram
We use Parcel Monkey all the time and have never had any issues at all. I wouldnt use anyone else now.
08/05/18 by Customer
Parcel has still not been received!!
08/05/18 by Customer
Good Price quoted and booked!
08/05/18 by Emily
Item was picked up and delivered successfully, buyer very happy. Therefore I am
08/05/18 by Mark
Tracking and communication excellent! Courier polite and friendly.
08/05/18 by Customer
Good value for money and excellent service. Easy to use and got my parcel from Taiwan to the UK with absolutely no issues. Very happy.
08/05/18 by Mark Warman
I shipped unprocessed 8mm to the processing lab. This is delicate and doesnt like heat, as far as Im aware, the process was completed well.
I dropped it off at halfords and it was shipped via DPD. Received with no issues.
08/05/18 by AJ
First class, cost, service, coms
08/05/18 by David
Easy to Use web site, good to be able to track current and old shipments.
08/05/18 by Judith Harburn
Timely delivery.. no hassles at all..
08/05/18 by Customer
No problems easy to use service .
07/05/18 by nick
Excellent service, my parcel reached its destination in 1 week.
07/05/18 by Customer
Excellent service . Very good value.
07/05/18 by Taylor
picked up thursday delivered friday great service
07/05/18 by Customer
great service, i use parcel monkey all the time to send parcels all over europe
07/05/18 by carl bridgwater
Easy service
07/05/18 by Customer
I couldnt track the parcel delivery as the parcel force service was not available. I have not heard of any problems however, so as good as expected.
07/05/18 by CHRIS ATKINS
Used to send a couple of fairly heavy parcels to Sweden from the UK. Approx. a third the price of going direct to shipping company and used exactly the same drop off/pick up etc. Arrived quickly and in good condition (was well packed to avoid issues)
07/05/18 by Mark Nethercot
An excellent and reliable service
07/05/18 by Little Gems nursery
Very easy. Kept me informed. Everything went to plan.
07/05/18 by Ann Parker
Great service used once so far quick delivery to austria+++++
07/05/18 by Hardtofind-03 (ebay user seller)
Thank you for your service.
07/05/18 by Betul
Easy to place order and the package arrived safely at destination in promised time.
Could not find a better price anywhere else!
07/05/18 by Progressive Gears
Always a pleasure sending parcels through parcel monkey.
Never had a problem. Seamless from booking to pick up and delivery. Well done.
07/05/18 by jennifer macleod
very quick and good service
07/05/18 by Customer
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