We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,050 reviews.
The service was excellent, Thank you.
08/01/11
Kept us updated about delays due to snow, and collected as arranged once weather improved
08/01/11
Parcel collected insured for £50, customer did not receive, when tracked stated cancelled by account holder. Courier no record of item!
08/01/11
Great service and for really good value but your bank sucks as they took my payment twice! I will be in touch for a reimbursement of one.
08/01/11
i am very happy with your service on the last two occassions i used you.Would like some parcel bags please.
08/01/11
parcel collected promptly, delivered promptly, and very reasonably priced. Thanks
07/01/11
No comment left by this customer.
07/01/11
No comment left by this customer.
07/01/11
Stop losing parcels and having no way of contacting you
07/01/11
No comment left by this customer.
07/01/11
Terrible customer service, been waiting for over one week for parcel collection and no response from messages sent to resolve this issue
07/01/11
No comment left by this customer.
07/01/11
No comment left by this customer.
07/01/11
Excellent and prompt service as ever.
07/01/11
please could the label to print be sent quicker?
07/01/11
Very Impressed. And at a very good price.
07/01/11
Excellent service as usuall
07/01/11
Excellent price on sending a boxed DVD - best price I could obtain anywhere. Even collected from my work for ease of convenience.
07/01/11
As always you do exactly what you say you will do when you say you will do it, hence my return custom.
07/01/11
well you did not collect when you said and 4 days later you have not collect and not replied to my email, how do u think u did?
07/01/11
very pleased with overall service will use again.
07/01/11
EXCELENT,FAST SERVICE.WILL USE AGAIN.THANKS
07/01/11
job well done,pity the snow messed things up,but il still use you,thank you very much,good prices to. a+++++++++all the way
07/01/11
quick and efficient
07/01/11
great got collected when said and delivered as said too perfect service 5****
07/01/11
No comment left by this customer.
07/01/11
PICK-UP WHEN PROMISED
07/01/11
No comment left by this customer.
07/01/11
surpose to another couriers on 5th jan! and never come!left messages,never replied!never ever use again,but took my money,want refund!lier
07/01/11
everything went as expected excellent service thanks
07/01/11
No comment left by this customer.
07/01/11
No comment left by this customer.
07/01/11
Text the customer when the label for sending a parcel has been created.
07/01/11
booked a collection for the 4/01/2011. no collection. emailed on the 5/01/2011 to find out when it would be collected. still had no replay.
07/01/11
No comment left by this customer.
07/01/11
6 days and your information states that my client still not received parcel , i appreciate new year and weather but i get the g grie
07/01/11
The tracking number says that it "can't be tracked at this time" and the person expecting delivery has emailed me to say it hasn't arrived.
07/01/11
PARCEL HAS NOT EVEN BEEN PICKED UP AND NO CONTACT BEEN MADE, WAITED IN ALL DAY TUESDAY
06/01/11
No comment left by this customer.
06/01/11
No comment left by this customer.
06/01/11
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