We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,710 reviews.
Still not received parcel, 3 weeks later.
30/12/10
Courier were dreadful. Will not use them again
30/12/10
My parcel was never collected and I wasn't informed straight away but you still charged me and let my client down too.
30/12/10
Supposed to be 1-2 days delivery. It took 9 days!!
30/12/10
Your customer serivce is your biggest let down, very disappointing
30/12/10
pm_364080_494484 Has NEVER been collected from me ! it is still here waighting and is very urgent !! ?
30/12/10
delivered before Christmas despite terrible weather
30/12/10
I received a good service considering the poor weather conditions. Thank you.
30/12/10
No comment left by this customer.
30/12/10
If my parcel ever gets collected i will let you know
30/12/10
still have not arrived one parcel missing according to consignment number lw162657 very poor claim again
30/12/10
No comment left by this customer.
30/12/10
picked up on time delivered to cornwall today due to the weather not bad would use again
29/12/10
V poor. No comms. Just disappeared around 20th Dec. No explanations. No notification that parcels would not be collected on three occasions
29/12/10
My parcel hasn't been collected!! Where are you?
29/12/10
No comment left by this customer.
29/12/10
Fab service, great updates and did what they said they would. Even delivered on time with bad snow.
29/12/10
still waiting for the parcel to be collected and i contacted you before christmas and no response from you either
29/12/10
No comment left by this customer.
29/12/10
first time i used the service and was very happy
29/12/10
you dont reply to my emails you dont let us know your hours over christmas even when Courier was only at the university they did not colle
29/12/10
Great, as always!
29/12/10
you picked up my parcel,denied you ever had it ,I lost my sale and had to return monies paid.Then you found it and delivered it bashed up
29/12/10
Pay Peanuts get Monkeys exactly what this Parcel Monkey is, still awaiting collection from early December
29/12/10
One parcel was delivered day after it was sent, the other parcel has been lost!
29/12/10
Still awaiting confirmation documentation for this consignment due to be collected 5 January 2011
29/12/10
item has not been collected...
29/12/10
very good service
29/12/10
collection and delivery went very smoothly
29/12/10
No comment left by this customer.
29/12/10
i haven't recieved my packages due to a non collection. will they re attempt??
29/12/10
No idea where the parcel is! Can you tell me where it is? Absolutely bloody useless
29/12/10
Got there eventually, all in all a good service at a reasonable price!
29/12/10
In spite of the weather you delivered my parcel to my customer within timeframe,well done & thanks,Happy New Year to you all,regards,Lesley
29/12/10
The parcel still awaits pickup... can you collect it please!!!!!
29/12/10
Appalling customer service. No contact to say collection isn't happening. Expect u to stay in until they can be bothered to turn up.
29/12/10
No comment left by this customer.
29/12/10
It would be good if the courier turned up to collect the parcels, 3 collections failed!
29/12/10
fast delivery and better rates than going DHL direct.
29/12/10
Appalling service.My parcel has still not been delivered, 13 days after I placed the order. It is not even showing as being en route. A
29/12/10
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