We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,053 reviews.
Excellent, picked up one day delivered next day
11/01/11
six parcels sent , none arrived next day as paid for,two still not delivered from 5th Jan, one still waiting for collection from 6th Jan.
11/01/11
Great - Thanks.
11/01/11
EXCELLENT SERVICE,WILL BE USING AGAIN.A++++
11/01/11
No comment left by this customer.
11/01/11
Parcel was collected as and when arranged.
11/01/11
deliverd on time
11/01/11
Dreadful! no collection, no communication. Collection cancelled with Courier by you. No contact. Well done, another customer lost!
11/01/11
Excellent price and service thanks
11/01/11
it would be great to get an email confirming the item has been delivered
11/01/11
PRICE IS BRILLIANT FOR NEXT DAY DELIVERY WITH CITY LINK RECOMMEND TO ALL
11/01/11
No comment left by this customer.
11/01/11
No comment left by this customer.
11/01/11
I thought your service was amazing. Instructions very easy to follow and the courier turned up as promised. would definitely recommend you.
11/01/11
Very good!!
11/01/11
No comment left by this customer.
11/01/11
Great service , very professional from start to finish , I will recommend this company in the future
11/01/11
No comment left by this customer.
11/01/11
Fast delivery to Italy, great unbeatable DHL price, will be using again.
11/01/11
Easy to book and safe payment by paypal. Picked up and deliveed on time, no bother... thanks
11/01/11
absolutely pathetic delivery company, booked for them to pick a parcel up on the 4/1/11 still havent arrived, iv rebooked with Courier
11/01/11
Big carriers could learn something from you guys, a+++++
11/01/11
No comment left by this customer.
11/01/11
Parcel delivered on time, thankyou but I wish you would respond to a problem with another one that I e-mailed you about a week ago..
11/01/11
super service
11/01/11
Far and away the worst customer experience I have ever had. No phone number. No response to repeated emails. A complete shambles.
11/01/11
No comment left by this customer.
11/01/11
more specific times would be an advantage, but other than that keep up the good work!
11/01/11
AS EVER TOP CLASS I USE THESE EVERY DAY AND MY DRIVER HAS 7 TO 15 ITEMS TO COLLECT AND HE NEVER COMPLAINS KEEP UP THE GOOD WORK
11/01/11
all good, cheers
11/01/11
Very poor service from Courier. Should be sorted by now with the bad weather back log. Other couriers are. One more chance!
11/01/11
very good service, good prices.
11/01/11
No comment left by this customer.
11/01/11
A few clicks, filling the information & printing the form. How further easy can sending parcels be at such low price.
11/01/11
HOPELESS BEYOND BELIEF... PARCEL IS STILL HERE..!!! IF IT SYAYS ONE MORE DAY I WILL CANCEL THE PAYMENT..
11/01/11
In each of the packages I've sent using Parcel Monkey I don't honestly think you could have done any better. Thanks.
11/01/11
My parcel was neve collected!! I never received any response to emails!! Awful service
11/01/11
they never reply to anything . item not delivered over 1 month ago.
11/01/11
Telly got here safely, Parcel Force hasn't let me down yet.
11/01/11
First time use collected and delivered as promised good service
11/01/11
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