We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,053 reviews.
No comment left by this customer.
13/01/11
The buyer pleased/me too - however,your instructions-driver brings address labels-did'nt happen-scrabble to write buyers name on the box !!!
13/01/11
No comment left by this customer.
12/01/11
Arrived on time
12/01/11
great thanks
12/01/11
Deliveries have been slower than expected over the past month or so, this is probably weather related as in past have been quicker
12/01/11
No comment left by this customer.
12/01/11
very good price, perfect delivery...
12/01/11
Absolutely awful, if you want to know more. 07899-902433 Geoff
12/01/11
Haven't heard from buyers but collection was good. Could do with a proper receipt being issued though.
12/01/11
No comment left by this customer.
12/01/11
No comment left by this customer.
12/01/11
NORMALLY SPOT ON SERVICE BUT THIS BAD WEATHER HAS NOT DONE YOU PROUD, BETTER IF YOU HAD NOT KEPT TAKINGS ORDERS THAT COULD NOT BE FULFILLED
12/01/11
On time and fast delivery 5 Stars
12/01/11
parcel monkey service was good city link was rubbish parcel not collected
12/01/11
Very fast collection. Easy booking online
12/01/11
The pickup was great & on time but delivery took 6 days longer than stated! The person who purchased the item was getting upset!
12/01/11
No comment left by this customer.
12/01/11
parcel was late by 1 day as was on next day delivery but failed to show up, the following day it did.otherwise all is well..thankyou.
12/01/11
EXCELLENT SERVICE
12/01/11
No comment left by this customer.
12/01/11
No comment left by this customer.
12/01/11
No comment left by this customer.
12/01/11
great service !!!!!!!!!!!!!!!!
12/01/11
Rubbish, no collection AGAIN from Courier and Parcel Monkey seem indifferent to my requests for refunds
12/01/11
No comment left by this customer.
12/01/11
Be at the end of phone problems resolved instantly. In a world next day delivery as you offer waiting for a an email after 48hr don't work!
12/01/11
No comment left by this customer.
12/01/11
Excellent parcel service to France. Very efficient and excellent price.
12/01/11
Courier have failed to collect twice now,advisable to change couriers
12/01/11
not enough updates, account still saying collected.
12/01/11
Discraceful didnt turn up to collect parcel and said i had missed the collection! Never use this service again!
12/01/11
not impressed this time, not due to the lack of a delivery but no response to my contact after 4 days, and 3 emails, quite poor
12/01/11
I am still awaiting up-lift of parcels. Having waited in all day last Friday, nobody came!! I've been unable to get any reply from Courier!
12/01/11
No comment left by this customer.
12/01/11
No comment left by this customer.
12/01/11
No comment left by this customer.
12/01/11
Cheap and efficient!
12/01/11
your driver didnt take a bag as the website at least implied (why wouldnt he have bags?).
12/01/11
Despite 2 enquiries being made, they were unsuccessfully resolved resulting in business being given to Royal Mail. Refunds now due
12/01/11
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