We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,359 reviews.
Whilst we appreciate delays because of previous and present weather conditions, keeping the tracking data up to date is a must!!
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
Delivery took almost a week.I am trying to find out if it was due to weather conditions.If it was I am happy with the service otherwise not
20/12/10
V pleased...will use again
20/12/10
Once order was placed a note that the parcel info would follow soon would have been nice. Next day paid 4, but got 48 hour. Would try again.
20/12/10
large delicate glazed clock delivered without damage
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
Collected exactly in the quoted timeslot. Delivered next day. Spot on!
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
Good prompt service despite the severe weather conditions
20/12/10
It would have helped if you state on Ebay that you can NOT use paypal to send parcels abroad, ihad to use credit card so would not use again
20/12/10
ordered collection for 14th (next day delivery)customer still hasn't got parcel 20th. I understand weather problems/rebooking takes too long
20/12/10
very pleased thankyou very much a++
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
Despite difficult conditions it was easy to track the parcel which was delivered a day earlier than planned. Thank you.
20/12/10
iam still awaiting 2 refunds for non collection please advise as the service was fantastic until then, very poor
20/12/10
Quick and excellent
20/12/10
No comment left by this customer.
20/12/10
No comment left by this customer.
20/12/10
always picked up on time and safely delivered.
20/12/10
terrable service still had no reply on parcels i have paid fpr and still not collected
20/12/10
5* Service thank you. Collected day requested and delivered the following day.
20/12/10
No comment left by this customer.
20/12/10
Citylink have been terrible but parcelmonkey were good!
20/12/10
No comment left by this customer.
20/12/10
Most of our parcels arrived roughly on time, but parcels which were to be delivered from Hailsham Depot have not been delivered yet (1 week)
20/12/10
No comment left by this customer.
20/12/10
Very efficient and a very good price too
20/12/10
HIGHLY RECCOMEND ~ QUICK EFFICIENT & FRIENDLY SERVICE ~ ITEMS CAN BE TRACKED ALL THE WAY TO THEIR DESTINATION ~ 1ST CLASS *****
20/12/10
No comment left by this customer.
20/12/10
brilliant tracking arrived intact this time
20/12/10
Fantastic service as always
20/12/10
Thanks for a great service this year
20/12/10
Used frquently over the bad weather and very happy with service.
20/12/10
No comment left by this customer.
20/12/10
We are still waiting on parcel after 7 days and paid for next day delivery, Courier van has been in Ind Est 4 times since order.
20/12/10
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