We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,053 reviews.
fantastic service, nice one
15/01/11
No comment left by this customer.
15/01/11
Excellent service, thanks!
15/01/11
You still have not answered my email regarding the parcel not being picked up! So awful in every possible way.
15/01/11
Another flawless collection and delivery......nothing to improve on for this customer.
15/01/11
you dont turn up
15/01/11
Great service as always, thanks.
15/01/11
excellent allround service. very simple to arrange , very good price in comparison to royal mail. will definately use again.
15/01/11
No comment left by this customer.
15/01/11
No comment left by this customer.
15/01/11
No comment left by this customer.
15/01/11
collection on time,delivery took a week to Austria, text msg before collection would be great, collection time 9am - 5.30 just too long
15/01/11
A Saturday collection would be good, otherwise perfect
14/01/11
collection and delivery carried out as promised, first class,will use again
14/01/11
No comment left by this customer.
14/01/11
This time you were fantasitic but the first time i used you i chased a missing parcel for ages. Otherwise I would have said Very good!
14/01/11
No comment left by this customer.
14/01/11
Easy to book and collected on time and delivered promptly.
14/01/11
thank you it went smoothly however their was a few moans from postmen both ends about weight 30kgs perhaps its too much?
14/01/11
good service and great price
14/01/11
excellent service and price-nice one
14/01/11
Prompt collection and delivery together with very reasonable pricing = a happy customer!
14/01/11
Well I placed my order last week to be collected the next day and it STILL hasn't been collected??!!
14/01/11
Totally pain free !!
14/01/11
Good communication, fast collection. great price,Thanks.
14/01/11
well done
14/01/11
Very good on line service , easy to use , also parcel picked up on scheduled date .Thaks.
14/01/11
GREAT SERVICE VERY EASY TO USE WILL USE AGAIN THANKS
14/01/11
Parcel was collected on time but arrived a day late but I put that down to weather. My only concern was that the tracking vanished
14/01/11
very good service
14/01/11
Please allows the use of non-European credit cards, currently I can only use my U.S. debit card as I'm no longer in the UK
14/01/11
No comment left by this customer.
14/01/11
No comment left by this customer.
14/01/11
Perfect. As Always
14/01/11
Just great
14/01/11
easy and simple to use, fantastic price, very efficient fast service
14/01/11
usual first class service
14/01/11
On this occasion the service was excellent and a great price quoted -well done!
14/01/11
a perfect service as usual. A++++
14/01/11
Reply to customers faster over their concerns for help/ advice. Present system takes a bit too long for anxious people.
14/01/11
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