We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,361 reviews.
Didn't make next day delivery; but considering the weather conditions it was great that my parcel made it in time for Xmas! Would use again.
31/12/10
Over a week late and still hasn't arrived. No communications from any company. Disgusting.
31/12/10
Good service this time - Happy customer and fast nextday delivery - Hope it continues
30/12/10
Collection booked on 20th Dec,not collected at all must arrange interlink(any problems with ).Send email with refund request,no response.SAD
30/12/10
No comment left by this customer.
30/12/10
I still have one of the parcels here and one parcel is lost in your system. This has let me ebay shop down this time.
30/12/10
very good no messing about thanks
30/12/10
No comment left by this customer.
30/12/10
It has not been picked up yet. 1 week later!
30/12/10
you have not got back to me on last parcel and some from 8 dec ???
30/12/10
Everything went very smoothly until my package reached South Africa. Been at customs for 7 days with hardly any information. Who to blame?
30/12/10
Still not received parcel, 3 weeks later.
30/12/10
Courier were dreadful. Will not use them again
30/12/10
My parcel was never collected and I wasn't informed straight away but you still charged me and let my client down too.
30/12/10
Supposed to be 1-2 days delivery. It took 9 days!!
30/12/10
Your customer serivce is your biggest let down, very disappointing
30/12/10
pm_364080_494484 Has NEVER been collected from me ! it is still here waighting and is very urgent !! ?
30/12/10
delivered before Christmas despite terrible weather
30/12/10
I received a good service considering the poor weather conditions. Thank you.
30/12/10
No comment left by this customer.
30/12/10
If my parcel ever gets collected i will let you know
30/12/10
still have not arrived one parcel missing according to consignment number lw162657 very poor claim again
30/12/10
No comment left by this customer.
30/12/10
picked up on time delivered to cornwall today due to the weather not bad would use again
29/12/10
V poor. No comms. Just disappeared around 20th Dec. No explanations. No notification that parcels would not be collected on three occasions
29/12/10
My parcel hasn't been collected!! Where are you?
29/12/10
No comment left by this customer.
29/12/10
Fab service, great updates and did what they said they would. Even delivered on time with bad snow.
29/12/10
still waiting for the parcel to be collected and i contacted you before christmas and no response from you either
29/12/10
No comment left by this customer.
29/12/10
first time i used the service and was very happy
29/12/10
you dont reply to my emails you dont let us know your hours over christmas even when Courier was only at the university they did not colle
29/12/10
Great, as always!
29/12/10
you picked up my parcel,denied you ever had it ,I lost my sale and had to return monies paid.Then you found it and delivered it bashed up
29/12/10
Pay Peanuts get Monkeys exactly what this Parcel Monkey is, still awaiting collection from early December
29/12/10
One parcel was delivered day after it was sent, the other parcel has been lost!
29/12/10
Still awaiting confirmation documentation for this consignment due to be collected 5 January 2011
29/12/10
item has not been collected...
29/12/10
very good service
29/12/10
collection and delivery went very smoothly
29/12/10
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