-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,536 reviews.
My parcel hasn't been collected!! Where are you?
29/12/10
No comment left by this customer.
29/12/10
Fab service, great updates and did what they said they would. Even delivered on time with bad snow.
29/12/10
still waiting for the parcel to be collected and i contacted you before christmas and no response from you either
29/12/10
No comment left by this customer.
29/12/10
first time i used the service and was very happy
29/12/10
you dont reply to my emails you dont let us know your hours over christmas even when Courier was only at the university they did not colle
29/12/10
Great, as always!
29/12/10
you picked up my parcel,denied you ever had it ,I lost my sale and had to return monies paid.Then you found it and delivered it bashed up
29/12/10
Pay Peanuts get Monkeys exactly what this Parcel Monkey is, still awaiting collection from early December
29/12/10
One parcel was delivered day after it was sent, the other parcel has been lost!
29/12/10
Still awaiting confirmation documentation for this consignment due to be collected 5 January 2011
29/12/10
item has not been collected...
29/12/10
very good service
29/12/10
collection and delivery went very smoothly
29/12/10
No comment left by this customer.
29/12/10
i haven't recieved my packages due to a non collection. will they re attempt??
29/12/10
No idea where the parcel is! Can you tell me where it is? Absolutely bloody useless
29/12/10
Got there eventually, all in all a good service at a reasonable price!
29/12/10
In spite of the weather you delivered my parcel to my customer within timeframe,well done & thanks,Happy New Year to you all,regards,Lesley
29/12/10
The parcel still awaits pickup... can you collect it please!!!!!
29/12/10
Appalling customer service. No contact to say collection isn't happening. Expect u to stay in until they can be bothered to turn up.
29/12/10
No comment left by this customer.
29/12/10
It would be good if the courier turned up to collect the parcels, 3 collections failed!
29/12/10
fast delivery and better rates than going DHL direct.
29/12/10
Appalling service.My parcel has still not been delivered, 13 days after I placed the order. It is not even showing as being en route. A
29/12/10
Courier haven't even collected the parcel yet. Absolutely disgraceful service and they are uncontactable. Zero communication.
29/12/10
Delivery driver was very charming and cheerful on collection, and the customer was very happy to receive their goods intact
29/12/10
First class as always.
29/12/10
I am still waiting for a parcel to be picked up from you please Hurry Up
29/12/10
excellent - thank you
29/12/10
absolutely useless...think ill set up my own courier buisiness.ill be more reliable on my bicycle!!!
29/12/10
No comment left by this customer.
29/12/10
Excellent speedy service as always at a good price.
29/12/10
Could not get in touch with you when no one came to collect the parcel still not can get in touch with you when you have taken money out of
29/12/10
The parcel was picked up on the 22nd December adn I had paid for next delivery. However, it has not yet arrived. why is this?
29/12/10
First time i used your service and i thought it was great!
29/12/10
did not get next day delivery
29/12/10
Excellent Service A++
29/12/10
Paid for parcel to be delivered by 6pm next day but was delivered the day after that. No notice of problem due to Xmas/weather.
29/12/10
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more