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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,800 reviews.
No comment left by this customer.
27/01/11
service last time was excellent pick up time spot on as was delivery...this time can't even get an idea of pick up time - disappointing
27/01/11
Some indication of pick-up time would be good, even if just am or pm. Otherwise excellent.
27/01/11
Very happy, I sell things on Ebay and am sometimes discouraged because of the constraints on parcels with Post Office. Happy to find you!
27/01/11
It would be useful if you could use the "nonreply "text messaging service stating a pick up time within 2 hours ...and dont lie .
27/01/11
service as described. would recommend A+
27/01/11
quick and cheap A+
27/01/11
No comment left by this customer.
27/01/11
Everything happened just the way that it should - collected on time and delivered on time too.
27/01/11
No comment left by this customer.
27/01/11
Delivery prompt and efficient but the contents of both parcels (tiles) were smashed into small pieces so useless and a waste of money
27/01/11
great service - very straight forward - I shall use again. thanks
27/01/11
I rely on tracking and there is no tracking available, the customer says she hasn't received it so you have given me a problem!
27/01/11
No comment left by this customer.
27/01/11
No comment left by this customer.
27/01/11
all good as always
27/01/11
No comment left by this customer.
27/01/11
EXCELLENT SERVICE
27/01/11
Cheaper than when I had my own citylink account
27/01/11
very smooth transaction
27/01/11
No comment left by this customer.
27/01/11
No comment left by this customer.
27/01/11
I am a novice when it comes to using anothing other than the Royal Mail but your site made it so easy to use and package arrived safely
27/01/11
F-ing brilliant
27/01/11
Great, thanks
27/01/11
Excellent service!
27/01/11
Good value, arrived in good time and pleasent courier
27/01/11
No comment left by this customer.
27/01/11
No comment left by this customer.
27/01/11
No problems so far, opted for you over parcel2go as we had too many bad experiences with them. Sticking with you from now on.
27/01/11
Everything was faultless but I scored a 'good' simply because at no point did the tracking number work either on your site or UKMail.
27/01/11
No comment left by this customer.
27/01/11
Excellant service picked up early morning delivered next day
27/01/11
Excellent service. A fantastic cost effective way to get mummy boxes to students.
27/01/11
No comment left by this customer.
27/01/11
Courier failed to collect twice for no reason. I was not informed and had ring them to find out what was going on. Used another courier instead
27/01/11
No comment left by this customer.
27/01/11
Fantastic ! the best courier service i have ever used, certainly offer the best prices, and hassel free, thankyou, brilliant service
27/01/11
As always, fantastic. Our regular Citylink driver is the loveliest and most helpful guy ever!
27/01/11
No comment left by this customer.
26/01/11
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