We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,846 reviews.
easy to use, clear instructions and collected/delivered the same day. thanks!
22/12/11
the driver never arrived to collect the parcel even though he told the depot that he came and there was nobody in.
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
never collected the parcel when stated. and driver either lied about where he d been or he had the wrong collection address
22/12/11
excellent price. fast delivery. easy tracking.
22/12/11
Great service, parcel arrived on time and presume with the goods inside undamaged! Will have to wait til Xmas day to find out....! Thanks!
22/12/11
It was easy to register, easy to pick from the delivery options, easy to get a VAT invoice. Goods arrived as expected.
22/12/11
Thankyou!
22/12/11
The parcel hasn't been delivered yet, 7 days after collection. This is your 'next-day' service.
22/12/11
Arrived in good condition, on time, no problems! Great to be able to track the parcel.
22/12/11
QUICK SERVICE
22/12/11
No messed up pick-up No narky courier for 2nd time in a row Yay! Took 7 days to arrive but was in tact. If trackin would'v worked, don't knw
22/12/11
an excellent service thanks
22/12/11
No comment left by this customer.
22/12/11
Package arrived un damaged and travel 750 miles......fantastic
22/12/11
First time we have used this service and very happy. Many thanks
22/12/11
Probably not your fault but Courier staff (agency supply)did not do ther job. Also if it t's late can't re-book for next day.
22/12/11
Excellent: nothing needs improving: it does exactly what I need it to do!
22/12/11
excellent service
22/12/11
Excellent service and great value. Parcels picked up on time and delivered within two days during Christmas rush
22/12/11
goods were recived broken not happy atall won't be using this couir again
22/12/11
No comment left by this customer.
22/12/11
Good quick service and prices
22/12/11
No comment left by this customer.
22/12/11
I paid for a 48hr delivery for a parcel in the uk, Courier turned up 4 days late to collect the parcel!!
22/12/11
No need to improve your service just keep up what you are doing the service was great
22/12/11
It would be nice if you remembered quotes or we had a chance to save a quote
22/12/11
Very professional
22/12/11
Impessed with cost and service, picked up when advise and delivered next day.
22/12/11
Order no 1062824 was delivered two day late!!!!
22/12/11
Very good
22/12/11
No comment left by this customer.
22/12/11
Great value, fantastic service - box collected Thursday and delivered Perth Australia the following Monday!
22/12/11
No comment left by this customer.
22/12/11
the whole process was quick and easy.i think you should use paypal to make it easier
22/12/11
collected on day as arranged and parcel delivered promptly and in one piece without any damage, will use again
22/12/11
As always, good reliable service
22/12/11
The courier failed to picked up the parcel and when I rang I was told I would now have to wait until after the new year. Not Impressed!
22/12/11
