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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,546 reviews.
The PM..... tracking number does not work on DHL - I had to find the airway bill number on the label and that worked.
03/11/11
Great if time of courier pick up could be notified within say three or four hour slots
03/11/11
Excellent, would def use you again
03/11/11
Very good receiving customer happy!
03/11/11
very easy to use. very nice prices on uk mainland deliveries.
03/11/11
No comment left by this customer.
02/11/11
Although the parcel was collected a day late, I was still happy with the service. The parcel was delivered and the price was good.
02/11/11
Great all went too plan thx a million
02/11/11
No comment left by this customer.
02/11/11
No comment left by this customer.
02/11/11
The last box didn't get delivered until 3.5 days later! I have made a "suggestion" and look forward to hearing from Customer Services soon.
02/11/11
I use Parcel Monkey every day and have never had a problem. Perfect price and service.
02/11/11
No comment left by this customer.
02/11/11
I was impressed with the ease at which I could book the collection. The price was very good and turnaround time was very fast.
02/11/11
smooth collection and delivery and a great price
02/11/11
No comment left by this customer.
02/11/11
fantastic service as always!!!
02/11/11
Paid for next day delivery ,2/11/11,still not collected.Going to take two days now.What happened?Should have used an other courier !!!!!!!!!
02/11/11
Great Pricing, Prompt and Timely Delivery, Professional and Easy to use Website - Best by Far - Many Thanks
02/11/11
No comment left by this customer.
02/11/11
No comment left by this customer.
02/11/11
quite good really, been nice to have got e mail saying delivered if that was possible j
02/11/11
No comment left by this customer.
02/11/11
efficient service. will use again
02/11/11
Easy to do and and went without a hitch.
02/11/11
Great service.
02/11/11
parcel collected & delivered in promised timescales
02/11/11
excellent service!
02/11/11
when the local city-link van driver knows where you live, then its a next day service - very good
02/11/11
Another top service, thank you.
02/11/11
Excellent time and time again!
02/11/11
always exellent service,great prices and speedy delivery,thank you parcel monkey.
02/11/11
No comment left by this customer.
02/11/11
Excellent service thank you
02/11/11
very good, will use again!
02/11/11
great service, friendly and helpfull pick up by delivery men, fast delivery and a happy customer, thanks.
02/11/11
too expensize, complicated log in, ordering forms
02/11/11
No comment left by this customer.
02/11/11
very good.
02/11/11
Will not use parcel force again, my parcel was regarded as hasadous and they will not deliver it, I now have to go 120 miles to Coventry
02/11/11
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