We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,846 reviews.
Couriers held parcels for 36 hours at collections depot before dispatching to destination arriving a day later then estimate.
26/12/11
No comment left by this customer.
26/12/11
Delivery Timescales were as advertised - excellent. The cost was higher than I expected though.
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
all good
26/12/11
it was good service. It would help if you had a teelphone number
26/12/11
fantastic service thank you very very much
26/12/11
Courier didnt come on day it was supposed to, resulting in my client not receiving her wedding invitations on the right date! Not happy
26/12/11
No comment left by this customer.
26/12/11
The process of booking is easy, a mailbag idea is too, and citylink is superb!!!
26/12/11
parcel didnt get picked up from parcel force
26/12/11
good
26/12/11
Never turned up, Happened 4 seperate times now. No phone number to contact, No contact to say no one is coming. Wasted days over and over
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
No comment- carry on doing a great job!
26/12/11
Love the fact that there is no surcharge when paying by paypal.
26/12/11
Fantastic!
26/12/11
Brilliant as usual
26/12/11
This was my first time using Parcel Monkey and I'll certainly use them again. Excellent price and on-time delivery, 2 days before Christmas.
26/12/11
No comment left by this customer.
26/12/11
Great service but prefer notification of need for invoice with overseas packages to be before closing out order not one of numerous emails a
26/12/11
very fast and easy i would use again.
26/12/11
both parcels collected ok but both delivered to same address not to the 2 individual addresses
26/12/11
No comment left by this customer.
26/12/11
parcel was collected a day late, they did however get it to the customer very quickly once collected, xmas problem.
26/12/11
City Link didn't collect, but I took it to the local depot, and it was delivered the next day anyway. (Not PM's fault.)
26/12/11
Great got botharcels
26/12/11
Booked for collection on the 20th no one arrived until the 21st so it left me staying in again and phoning to chase it up (Courier)
26/12/11
Magnificent service - brilliantly helpful driver !
26/12/11
excellent service
26/12/11
No comment left by this customer.
26/12/11
Very good and fast service
26/12/11
Excellent service - paypal would be useful
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
first class i allways use parcel monkey very good service well done canot fault them thankyou dmonkton
26/12/11
No comment left by this customer.
26/12/11
parcel was delivered the day after it was collected,couldn't of been better or gone smoother.thank you once again.
26/12/11
