We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,260 reviews.
Consistently good service.
12/12/11
Forms easy to fill in
12/12/11
In all the times I have used Parcel Monkey, I have never been let down. Great service at great prices and always recommend to all my friends
12/12/11
No comment left by this customer.
12/12/11
If an indication of am or pm collection could be advised it would help a little more, but otherwise your service is excellent.
12/12/11
In this day + age should be able to give am or pm collection schedule.
12/12/11
The driver who collects is a credit to your organisation, always polite, helpfull, and presentable. Thanks
12/12/11
Many people do not need next day delivery and a 4 or 5 day at lower rates would be much appeciated
12/12/11
No comment left by this customer.
12/12/11
Excellent Service
12/12/11
One piece arrived damaged
12/12/11
We often need to send to Ireland, as a regular user do you ever give a loyalty rate?
12/12/11
cheap price and a quality service!,quick pick up and delivery,will be using again and will recommend to others :)
12/12/11
When the child's toy washer got to the arranged address the legs were snapped off!!!! And that was made out of wood!!!
12/12/11
No comment left by this customer.
12/12/11
No comment left by this customer.
12/12/11
very easy to use, polite courier and fast delivery
12/12/11
Excellent price and delivered in good time. My improvement request would be for the delivery company to give an expected delivery time.
12/12/11
No comment left by this customer.
12/12/11
No comment left by this customer.
12/12/11
No comment left by this customer.
12/12/11
Although we carefully weighed our parcel and added an extra kg, we had a further charge for weight! 2nd time it's happened. Why??
12/12/11
As before, it would be very helpful if an a.m./ p.m. collection time could be given.
12/12/11
Superb and very reliable.
12/12/11
No comment left by this customer.
12/12/11
Good service,would be handy to know the cut off times buying online in relation to the pick upday ie buy before 8.30am 4 same day pick up
12/12/11
A service like Tesco deliveries, where they text you a more specific time when they'll be there.
12/12/11
always first class service, thanks again
12/12/11
everything went as expected thank you
12/12/11
WORKED PERFECT FOR ME
12/12/11
Excellent service, parcels arrived safe and on time ready for Xmas!
12/12/11
No comment left by this customer.
12/12/11
Early pick up and delivered and signed for next day lunchtime. Ty
12/12/11
excellent service
12/12/11
i found it a pleasant easy way of sending my parcels & would highly recommend you to others A++++++++.
12/12/11
No comment left by this customer.
12/12/11
excellent service as always A*****
12/12/11
great service no problems use all the time thanks for a good service
12/12/11
Excellent service polite helpful delivery men at both ends of the journey. speedy service too.
12/12/11
No comment left by this customer.
12/12/11
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