We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
Recently we have lost at least five of our expensive bikes and there is no slow process of tracking them or taking to someone to get help.
05/12/11
No comment left by this customer.
05/12/11
No comment left by this customer.
05/12/11
No comment left by this customer.
05/12/11
No comment left by this customer.
05/12/11
Very easy, fast and efficient service.
05/12/11
No comment left by this customer.
05/12/11
All went well having trouble though putting a a belgium postcode in to your site
05/12/11
had trouble in the past but this time very smooth transaction thank you
05/12/11
It was very fast. Within two days the parcel arrived in Germany, though it was not airmail. I am impressed.
05/12/11
Everything A-OK, thanks
05/12/11
All good no complaints
05/12/11
Parcel collected all ok.
05/12/11
No comment left by this customer.
05/12/11
No comment left by this customer.
05/12/11
The parcel was picked up nice and early very plesent driver and system updated me all the way to the end great service
05/12/11
offer service where we can drop off direct at depot if required as this is easier for us sometimes as we are located nearby
05/12/11
No comment left by this customer.
05/12/11
No comment left by this customer.
05/12/11
No comment left by this customer.
05/12/11
Failed to collect on the aranged day,no contact with us to let us know or with collection phone number to see if it was convenient next day
05/12/11
No comment left by this customer.
05/12/11
My 5 day delivery is still not arrived after 20 days, your company seem to not care when i talk to them regarding lookin into this matter.
05/12/11
No comment left by this customer.
05/12/11
Feel you should offer receipts on pick up for ease of mind. Also a time slot for pick up would be good-allieviating the need to wait in
05/12/11
couldn't ask for anything better:-well done
05/12/11
a great service picked up at 3 delivereed next day by 9:30
05/12/11
Only frustration is waiting (I accept only for a few minutes) for the label to be ready to print.
05/12/11
No comment left by this customer.
05/12/11
Good convenient service
05/12/11
i have to way all day. almost 1800 hrs he pick it up.
05/12/11
very good service.
05/12/11
I wasn't aware that such a service existed - absolutely brilliant, I'm now able to ship items I would normally have just ditched!
05/12/11
fantastic fast service+++++++++++
05/12/11
What can I say ist time I have used you great work Thanks.From Mr T.F.Hooker
05/12/11
Will definately be using again.
05/12/11
Another very efficient and easy transaction. Thank you
05/12/11
Waited in from 8 am till 8 pm, (the hours specified), and no one came, they collected the following day and did not provide any reason why
05/12/11
Good service but quoted 3 days for delivery. Arrived 7 days after collection.....
05/12/11
speedy economical excellent!
05/12/11
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