We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,998 reviews.
good service
14/12/11
excellent
14/12/11
Sent parcel to Italy, customer received in 3 days, very pleased
14/12/11
perfect, as usual - courier arrived on time, delivery as scheduled. thank you!
14/12/11
great service, will defo use again - ta very much & merry christmas
14/12/11
exellent service delivery driver so very helpful thank you
14/12/11
Service was excellent, can't think of any way to improve it!
14/12/11
just one collection not collected as scheduled but all the rest on time
14/12/11
No comment left by this customer.
14/12/11
More than very good. Excellent service and very friendly. The person item was delivered to was verypleased too. Thank you very much.
14/12/11
Very good
14/12/11
Very good, no problems at all, thank you
14/12/11
great service! we just had a bad experience with another company so we will use you 100% of the time now!!! Great work!!
14/12/11
Online booking service provided by Parcel Monkey was good. It was the courier who let things down by collecting the parcel 24hours late!
14/12/11
parcel wasnt collected the following day as advised so parcel was delayed over the weekend. Not the next day service I paid for!!
14/12/11
No comment left by this customer.
14/12/11
Excellent service, great value
14/12/11
Courier to
14/12/11
I have no complaints, good price and recieved my item by lunch the next day. Couldn't have asked for better, will be using again & recommend
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
a little expensive, but apart from that a great service!
14/12/11
No comment left by this customer.
14/12/11
The only thing that lets it down is the fact u keep the card details on file and cant do it without agreeing to this No choice quite bad
14/12/11
order sorted quickly picked up very quick very happy will always use for bigger items thanks
14/12/11
No comment left by this customer.
14/12/11
Simple and straight forward - thanks!
14/12/11
It's one of thee unfairly treated services - you just call and forget, and your parcel(s) are being picked up and shipped without any fuss.
14/12/11
No comment left by this customer.
14/12/11
usually Courier ring when downstairs, this time they did not and I have missed out on orders.
14/12/11
very good, no complaints
14/12/11
Very efficient service
14/12/11
PM service good, City Link need to improve their phone response. (3 calls, 1 not answered, 1 cut off & one gave me another number to phone)
14/12/11
The service by city link was poor.No collection,no call on the day.Parcel was NEXT DAY DELIVERY-took 3days.
14/12/11
The collection was delayed by one day but we were not made aware. speedy delivery afterwards but still..
14/12/11
good price. good service. word kept
14/12/11
parcel was collect and delivered as promised
14/12/11
Fab service. Excellent value Thank you
14/12/11
Vey good service and all delivered straight away.
14/12/11
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