We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
Great service at a very competitive price, thank you
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
Failed to collect - I now have a irate customer to deal with
08/12/11
No comment left by this customer.
08/12/11
I booked Couriers through you. They didn't show up for a pick up. Had to call them twice to request the service. They claim your fault.
08/12/11
No comment left by this customer.
08/12/11
As before I couldn't fault your service. All I want is to have parcels delivered quickly and cheaply - (to Inverness).
08/12/11
Great deal and parcel was delivered on time.
08/12/11
Item was not collected!!!! Terrible service for the 2nd time out of 4.
08/12/11
hiparcel you should be offering discount for customer who use your service regular like me
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
Great service! Ls marine highly recommend! Keep up the good work. Thank you kind regards Lance
08/12/11
No comment left by this customer.
08/12/11
Collected on time, delivered on time, great value.
08/12/11
brillilant. quick service, very easy to use, very reliable,keeps you updated every step of parcels journey.faultless
08/12/11
Will definitely use again, thanks
08/12/11
No comment left by this customer.
08/12/11
great service provided in a hurry . really got us out of a spot! well done!
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
My parcel was not picked up on the day arranged which was a hugh let down and wasted my day
08/12/11
Item was not collected on correct day as ordered but came the next day. useless if you are working to deadlines!
08/12/11
Everything went smoothly - would have been nice to have a smaller window in which to stay at home waiting for the parcel to be collected
08/12/11
collected on time. good service
08/12/11
No comment left by this customer.
08/12/11
Can't think of any way you could improve.....am always pleased with the speedy service and reasonable prices!!
08/12/11
very happy with everything thanx
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
So far we are very impressed with your service - we are new Parcel Monkey fans!!! Thank you.
08/12/11
Have just started using Parcel Monkey, after using another courier firm for 4 years and are very pleased so far. Thanks.
08/12/11
No comment left by this customer.
08/12/11
excellent service, n dorset to cornwall in less than 36 hrs!! for £s less than reg. mail. will be using u again.
08/12/11
fast next day delivery
08/12/11
I have sent you three emails and none have been replied to so I am fuming!!! You owe me a refund of around £30-£40
08/12/11
Had my account frozen by matt sennett of parcelmonkey. Reason: I had politely questioned why I felt I had been overcharged for a shipment.
08/12/11
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