We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,998 reviews.
I was very happy with your services,parcel monkey.My sister got her christmas gift in time,thanks to you.Thank you
14/12/11
would be helpful if could give rough time for collecting parcels
14/12/11
Why not ask me about the ones that were totally ******** up ?
14/12/11
No comment left by this customer.
14/12/11
I like the service as it is easy to follow and prompt delivery
14/12/11
No comment left by this customer.
14/12/11
Parcels werent collected on the day stated and took a further two days and still waitng after numerous calls to Courier!! who were rude
14/12/11
Highly recommend and will continue to use in the future
14/12/11
great
14/12/11
No comment left by this customer.
14/12/11
we often use parcel monkey and have found the service great value easy to use and reliable we also tell friends to use PM !!!
14/12/11
we are disgusted with the service as we paid for next day delivery which should had been Friday 9th december so have requested parcel back
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
You guys are the best. I dropped the item at the Epsom depot the day BEFORE collection & it arrived before it was due to be collected!!! :-)
14/12/11
it should have arrived as promised friday but arrived monday
14/12/11
Very good service. Quick collection and speedy delivery. Contacted promptly when additional charges were incurred but didn't affect delivery
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
You do not answer your emails!!!!
14/12/11
Good service at a great price
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
Nnothing to sugest. Your service is fine as it is. Congratulations on a job well done. Alan
14/12/11
No need for the "what have I packed in the parcel form."
14/12/11
Service with City-link was excellent quick and efficient.
14/12/11
First time used,service excellent,will certainly use again and recommend
14/12/11
City Link picked up and delivered within the specified time - cheerful delivery driver. Website very easy to use - Thank you!
14/12/11
Was very good- I would use parcel monkeys again!
14/12/11
No comment left by this customer.
14/12/11
as always very professional service
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
Excellent service, can't fault it, will use parcel monkey again
14/12/11
excellent service, will definitely use again!
14/12/11
The courier failed to have the delivery bag required and it caused delays
14/12/11
The Driver was so very helpful, as I had never used this type of service before.
14/12/11
The parcel was time sensitive but you failed to pick it up on the day you said you would it was not picked up until 11.58 the next day .
14/12/11
Great website, easy to use. Will use again.
14/12/11
you didnt say I needed to print an extra label for driver!! This held up driver for a few minutes.
14/12/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
