We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,402 reviews.
Quite simply the best value out there
17/12/11
Great, good service, although item was securely packed, small damage to item on arrival
17/12/11
No comment left by this customer.
17/12/11
No comment left by this customer.
17/12/11
Delivered a day late
17/12/11
perfect as always
17/12/11
Spot on collection and next day delivery by City Link
17/12/11
No comment left by this customer.
17/12/11
No comment left by this customer.
17/12/11
nothing just be more cheaper than others
17/12/11
Arrived on time and good value
17/12/11
Great service
17/12/11
goods still not delivered 5 days after collection - not good
17/12/11
This is the first time i have used Parcel Monkey and you were great at keeping me up to date with info thank you. Highly Recommended
17/12/11
as always fast and professional
17/12/11
No comment left by this customer.
17/12/11
Waited in all day for Courier to collect parcel. No one came, no one contacted me, following day couldnt get through on phone
17/12/11
No comment left by this customer.
17/12/11
Thankyou, staff were helpful and patient in guiding me through the process of cancelling an order, getting a refund and placing a new order.
17/12/11
Great Fast and improved service
17/12/11
As always Emil (Bournemouth branch) was very professional and reliable. He does his job well always with a smile and a nice word.
17/12/11
Good service but had some problems at website entering value of parcel as it doesn't say 'don't enter £ sign' & the page wouldn't save
17/12/11
Fantastic service, have used twice now for 3 parcels and will be using everytime in the future, brilliant.
17/12/11
very pleased with the service, thankyou.
17/12/11
No comment left by this customer.
17/12/11
Easy collection (driver very polite and professional CityLink please feedback) and the customers have all responded with positive feedback.
17/12/11
good service, thanks
17/12/11
you need to have paypal as an option for paying for services
17/12/11
Always a great hassle-free service - and the cheapest around! (Makes you wonder how Royal Mail survive!) Thanks.
17/12/11
Missed collection twice,ist my fault,2nd did they even knock the door.call office,said they would call back,no they didn't.3rd time lucky:(
17/12/11
very friendly courier
17/12/11
Fantastic service, very impressed!
17/12/11
No comment left by this customer.
17/12/11
Nobody picked up my parcel in 3 attempts, shocking service from Courier!!!! Disgusted.
17/12/11
Please can you add your charges to the "more information" screen, its too easy to enter an order and forget to note the charges.
17/12/11
Not satisfied at all as you did not deliver the parcel and you deducted the money from my account. Extremely poor service.
17/12/11
No comment left by this customer.
17/12/11
Courier arrived two days late to collect parcel and gave no appology or excuse, then took another two days to deliver to customer.
17/12/11
No comment left by this customer.
17/12/11
Great as always. Thanks. 10/10
17/12/11
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