We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,846 reviews.
Good service, I'm happy to use it most of the time only problem like today 20/12 next collection 03/01??
20/12/11
great service so far . Stopped using parcel2go as find parcelmonkey more reliable and cost effective
20/12/11
i think a time slot would be better ie morning or afternoon istead of all day, other wise brill x
20/12/11
No comment left by this customer.
20/12/11
Used you a few times and everytime excellent amazing swift International service (and UK) at a great price- will keep coming back to you
20/12/11
No comment left by this customer.
20/12/11
Great service, will use again
20/12/11
Courier missed collection. lost the parcel, found it .Failed to return it.delivered it 2 days late. by a fluke signed+ received OK .
20/12/11
Good service to find a courier to quickly collect and deliver a parcel.
20/12/11
u done ****ing **** they didnt collect my packages, and i want a refund!
19/12/11
No comment left by this customer.
19/12/11
No comment left by this customer.
19/12/11
No comment left by this customer.
19/12/11
2 failed pick ups! And customers frustrated with me because their parcels were not delivered
19/12/11
Day late but no problem. the price was good
19/12/11
Excellent service, thank you.
19/12/11
No problems - all as described on the website and at a fair price. First, but not last time I will use 'Parcel monkey'
19/12/11
No comment left by this customer.
19/12/11
I sent parcel to Potugal and submitted the full postal address, but you only put half the postcode on the address. Why?!
19/12/11
Excellent
19/12/11
No comment left by this customer.
19/12/11
No comment left by this customer.
19/12/11
Great service, Great price, I don't know of a better provider!
19/12/11
Well done again
19/12/11
I would just like to thank you for an excellent service, being able to track your parcel is great, recommend to everyone.
19/12/11
hassle free service - quick and easy to arrange, courier collected / delivered as promised and all at a great price !!
19/12/11
No comment left by this customer.
19/12/11
i send several parcels every day with city link and they collect on day stated and always deliver next day. cheapest and best around.
19/12/11
great simple service.
19/12/11
I will never use your company again, I had to wait in all day the driver just drove passed my gates .
19/12/11
Same day collection service on City Link and other products would be appreciated
19/12/11
Such an easy to use service, at a fraction of the cost of other providers. Will definitley be using again!
19/12/11
No comment left by this customer.
19/12/11
Excellent service, prompt and helpful
19/12/11
Parcel was delivered in 2 days (to Germany) rates were far more reasonable than he post office had quoted and the courier was pleasant
19/12/11
Super
19/12/11
my parcel was handled very well and arrived oon time in a good manner
19/12/11
It was sufficient and reliable but It would be better if the receipent receive it by the same courier company..
19/12/11
IF YOU COULD GIVE A WINDOW IE MORNING OR AFTERNOON PICKUP
19/12/11
Both items were not collected, I had to arrange a re-delivery through Courier myself. Good prices though.
19/12/11
