We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,998 reviews.
Parcel should have been next day delivery, arrived 7 days later and still managed to deliver it to the wrong address!!!
14/12/11
No comment left by this customer.
14/12/11
City link lost the package I woudl have like to have been informed via email
14/12/11
I found the price perfect.The guy who collected was polite and efficient.My first time but will not be the last.Many thanks
14/12/11
No comment left by this customer.
14/12/11
Found initial prices were good but then, found for heavier objects ie gearbox interparcel were cheaper.
14/12/11
We were very impressed with the service. Thank you
14/12/11
Great prompt service and really reasonable prices. Would definitely recommend and use again.
14/12/11
No comment left by this customer.
14/12/11
Brilliant Easy to sent up had no problems
14/12/11
Excellent Service and will be back!
14/12/11
No comment left by this customer.
14/12/11
parcels not collected!
14/12/11
No comment left by this customer.
14/12/11
thanks . cheap and fast services
14/12/11
No comment left by this customer.
14/12/11
No problems, Very prompt collection & delivery.
14/12/11
18.42 and parcels not collected :-( Thoroughly p***ed off. Order id 730677
14/12/11
Didn't come to pick up, thanks for nothing.
14/12/11
Parcel Monkey & City Link between them are by far the most reliable for UK domestic deliveries, I use others for International Shipments
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
Courier failed to collect again, had to take items to the depot
14/12/11
We were out when City Link tried to deliver on monday so they came again yesterday. Very good service at a reasonable price.
14/12/11
No comment left by this customer.
14/12/11
The parcel was collected a day late, causing problems for me and reciepent, and goods were damaged. Not happy!!!!!!
14/12/11
Great A ++ Picked up next day
14/12/11
Collected on time, delivered on time, great value for price i paid, would definately recommend
14/12/11
No comment left by this customer.
14/12/11
BUT DUE TO THE 'CHRISTMAS RUSH' STILL AWAITING DELIVERY !!!!
14/12/11
very good service, no problems, everything arrived ok, pick up was speedy, would use again A++++++
14/12/11
fast pick up and delivery very reliable, will use every time now thank you
14/12/11
Perfect! Great price, delivered quickly, no issues at all - best online parcel service I have used - recommended and will def. use again!
14/12/11
Happy with this service thank you.
14/12/11
I sent two parcels which were meant to be collected on the 7/12/2011 neither parcel has has been recieved had to make many phone calls!
14/12/11
No comment left by this customer.
14/12/11
I paid on the 7dec for my parcel to be picked up on thur 8dec on the12dec i had to leave it to the depot myself
14/12/11
on time on price
14/12/11
Despite detailed direction instructions and a phone number contact our pickup was delayed and not made until complaints were registered
14/12/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
