We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,743 reviews.
No comment left by this customer.
08/12/11
Courier didn't turn up on the day they were supposed to. No email or phone call to say it would be the next day. Had to chase.
08/12/11
Simple and effective - many thanks.
08/12/11
No comment left by this customer.
08/12/11
absolutely brillaint value for money service
08/12/11
No comment left by this customer.
08/12/11
Introducing a 1-hour collection/delivery window slot will be a huge help. Or maybe a call 30mins prior to delivery helps manage time better.
08/12/11
Very easy - very clean - wonderful!
08/12/11
Excellent service and price
08/12/11
Excellent communications. Collection driver very polite. Great prices. All round a fantastic service.
08/12/11
excellent service
08/12/11
No comment left by this customer.
08/12/11
excellent service as usual
08/12/11
Collection/delivery excellent. Infuriated by extra highlands charge applied at end of booking process in spite of postcode entered at start.
08/12/11
Perfect already and helpful with quick response when I have had problems as we all do at some time or other
08/12/11
Very reliable service and price competitive.
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
Good service, and you may treasure that comment as it comes from a man who was in road transport for 50 years.
08/12/11
Great as ever better than citylink!!!!!!!!
08/12/11
No comment left by this customer.
08/12/11
I was very impressed with the service, the parcel was collected and delivered within the time frame stated. I would use this service again.
08/12/11
Quick and Easy.
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
perfect london to new york service
08/12/11
Good value for money. A better idea of time of collection would be an advantage.
08/12/11
wish you were a little cheaper for mofe cost effectiveness for sellers, maybe offer a 5 day service or somthing but very good service for wh
08/12/11
As ever Picked up on time, delivered on time... My customer was was very happy with the delivery... Go parcel Monkey :)
08/12/11
No comment left by this customer.
08/12/11
Great Service
07/12/11
Excellent service, parcel arrived the next morning.
07/12/11
No comment left by this customer.
07/12/11
Excellent service very pleased cheap and next day delivery
07/12/11
No comment left by this customer.
07/12/11
very good service.
07/12/11
I have now used you three times (I think) and you haven't let me down yet! I will happily recommend you.
07/12/11
No comment left by this customer.
07/12/11
No comment left by this customer.
07/12/11
Ease of use on website & competitive. Very good! You could add in Customer loyalty discount though & also confirm delivery of item? Thanks
07/12/11
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