We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,260 reviews.
Ease of use, Fantastic Service
13/12/11
No comment left by this customer.
13/12/11
No comment left by this customer.
13/12/11
excellent!
13/12/11
Yet again - 1st class service. Parcel Monkey never lets me down!!! Thank you.
13/12/11
superb
13/12/11
It would be helpful if you could give a "window" when collection/delivery will occur - even if it's only AM or PM
13/12/11
No comment left by this customer.
13/12/11
No comment left by this customer.
13/12/11
No comment left by this customer.
13/12/11
Good service except the CitryLink driver almost drove off without collecting the parcel as he wouldnt wait 2 minutes.
13/12/11
No comment left by this customer.
13/12/11
I was very pleased with the service. It's easy and reliable.
13/12/11
very good as always
13/12/11
Collection was after 5pm and so having stayed in all day it was about 6pm that the parcel was taken
13/12/11
No comment left by this customer.
13/12/11
No comment left by this customer.
13/12/11
Great service !
13/12/11
No comment left by this customer.
13/12/11
No comment left by this customer.
13/12/11
ok
13/12/11
Collected next day as stated in your reference and delivered the day after cant get better than that. Same day not required
13/12/11
No comment left by this customer.
13/12/11
Will use again.
13/12/11
Very complete. quick, painless And transaction 10/10
13/12/11
very good
13/12/11
Top service as ever,which is why I always use Parcel Monkey!
13/12/11
Excellent service, very quick and efficient thank you
13/12/11
No comment left by this customer.
13/12/11
No comment left by this customer.
13/12/11
Item was supposed to be collected on Tuesday (for next day), no-one turned up until Thursday. Took multiple calls until item was collected.
13/12/11
excellant service all the time...
13/12/11
Gr8 service ++++++++++++++++ Thanks
13/12/11
I FOUND THE SERVICE AT PARCEL MONKEY TO BE VERY EFFICIENT AND A CLEAR WEBSITE
13/12/11
Excellent Service so far. Good Competitive Price as well
13/12/11
I can't believe how much better than the post office this is! I will always use Parcel Monkey from now on!
13/12/11
Quick delivery & satisfied customer
12/12/11
No problems, quality service.
12/12/11
great service thank you
12/12/11
Real time tracking would be useful, especially when instructing customers as to when the collection/delivery may be made. May cost though
12/12/11
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