We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,846 reviews.
fantastic service. placed my order and within an hour it had been collected. less than 24 hours later it arrived with my friend in the U.S!
20/12/11
No comment left by this customer.
20/12/11
brilliant service, thank you
20/12/11
No comment left by this customer.
20/12/11
Excellent service. All went according to plan.
20/12/11
No comment left by this customer.
20/12/11
No comment left by this customer.
20/12/11
Excellent as always
20/12/11
My parcel was suppose I be picked on the 14th dec I called continually and they only gave me excuses it's now the 20th!!!
20/12/11
They haven't recieved the parcel and your website offers no way for me to track it, record of a signature, etc. Would appreciate some help.
20/12/11
No comment left by this customer.
20/12/11
was meant to collect on thursday. finally picked up 9pm friday.
20/12/11
Separately booked 2 parcels to be collected via City-Link on same day and the system auto linked them. Collection as planned. All good!
20/12/11
No comment left by this customer.
20/12/11
Very please with Service thank you very much and you are the cheapest price in the market
20/12/11
Very happy no problems, although did not arrive next day, was actually two day delivery
20/12/11
No comment left by this customer.
20/12/11
Great service, could be made better by the courier company stating AM or PM pickup
20/12/11
No comment left by this customer.
20/12/11
No comment left by this customer.
20/12/11
on several occasions Courier have not delivered things on time and broken, SORT THIS OUT, you are going to loose our custom
20/12/11
No comment left by this customer.
20/12/11
very quick service and CHEAP!!!! no wonder no-one uses the post office anymore, will deffo be using this again...good monkey!!!
20/12/11
No comment left by this customer.
20/12/11
No comment left by this customer.
20/12/11
No comment left by this customer.
20/12/11
good service, better prizes than post office, found it a little difficult/ confusing to print out the lables.
20/12/11
excellent service
20/12/11
I have continually found the drivers to be polite, friendly and helpful. The cost is as low as I can find anywhere and easy to use
20/12/11
I booked a parcel on next day delivery last week and it still has not been collected, no contact, absolutely awful service
20/12/11
Good price and service.
20/12/11
No comment left by this customer.
20/12/11
No comment left by this customer.
20/12/11
everything was fine thankyou
20/12/11
No comment left by this customer.
20/12/11
No comment left by this customer.
20/12/11
Next Day Service, picked up 14th Dc delivered 19th Dec
20/12/11
Excellent
20/12/11
Next day delivery a fraction of the price of royal mail!
20/12/11
I can't find whether there is any discount when more than 1 parcel is sent to the same address
20/12/11
