We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,591 reviews.
no more comments needed. very happy with service and will recommend to others.
27/01/12
Started great, good website and registered easily. Parcel for next day delivery picked up on Friday morning, delivered Tuesday afternoon
27/01/12
Fine at my end, I haven't had feedback from the guy who wouldn't stop pestering me so... no news is good news right?
27/01/12
CITY LINK AS USUAL EXCELLENT +++++
27/01/12
Fast service, with pleasant & courteous driver
27/01/12
Hassle Free. A++++
27/01/12
Couriers didnt come to collect, had to drop parcel off at depot, then it finally gets delivered to customer 3 days late - very poor!!!
27/01/12
No nothing to improve very good service. Sarurday service !! maybe
27/01/12
best courier service i have ever used ..................... by a mile..................
27/01/12
no update on the status of order.
27/01/12
No comment left by this customer.
27/01/12
fantastic service
27/01/12
Fast efficient and cheap - what more can I say great servic!
27/01/12
Good
27/01/12
No comment left by this customer.
27/01/12
No issues really, a good price, on-time delivery, courteous service, what's not to like?
27/01/12
Parcel Monkey good, City Link bad, did not pick up on agreed day, I took down to local Dept, item not scanned in job cancelled, but was sent
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
Allthough we indicated the weight on the parcel 25kg, the man needed help to carry it, luckily man o house at home
27/01/12
No comment left by this customer.
27/01/12
great
27/01/12
My only comment would be that it would have been nice to know the citylink van ETA for planning purposes. Via sms would be excellent !!!
27/01/12
THE SERVICE IS A1,VERY QUICK SERVICE.FRIENDLY PEOPLE AND GREAT PRICE.THANK YOU ...
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
excellent service promt pick up and fast delivery thanks.
27/01/12
No comment left by this customer.
27/01/12
The parcelmonkey element of the service was good but City Link didn't deliver the following day as expected
27/01/12
SO FAR SO GOOD !!
27/01/12
Excellent, very easy to use website and reliable collection service, thanks!
27/01/12
No comment left by this customer.
27/01/12
superb service once again both from parcel monkey and city link . will continue to use. thankyou
27/01/12
Kepp doing what you're doing
27/01/12
Thanks for quick response!!!
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
No comment left by this customer.
27/01/12
