We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,558 reviews.
my parcel was lost, the replacement was late, the original parcel still not found
10/01/12
Not delivered to stated delivery address. 2 Failed attempts to deliver at the incorrect address. Contents smashed when collected from Depot.
10/01/12
Excellent service, can't fault it at all.
10/01/12
No comment left by this customer.
10/01/12
Please can someone let me know about shipping bags - third time of asking!?
10/01/12
easy to set up.....quick pick up and delivery...very good service :) :)
10/01/12
The parcel was collected promptly and delivered would recommend the service and use again
10/01/12
Excellent service as always.
10/01/12
No comment left by this customer.
10/01/12
Item was delivered as expected. Great service. Thanks.
10/01/12
No comment left by this customer.
10/01/12
Excellent price and a prompt service, thank you
10/01/12
would only be better if i could use paypal to pay
10/01/12
After having my parcel collected on the 5th jan. it has still not been delivered,even though I paid for the 48hr service.Not impressed.
10/01/12
No comment left by this customer.
10/01/12
Excellent service goods received next day before noon.Cannot fault it ,keep it up.
10/01/12
Great service, thank you.
10/01/12
the driver was couteous and the package delivered to the destination
10/01/12
Very good and quick service.
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
Excellent price, service and delivery
10/01/12
Nice polite driver who collected the parcel. Delivered on time. Very good service - will recommend and use again
10/01/12
EXCELLENT SERVICE, COURIER HAD SOME PROBLEMS WITH DELIVER ADDRESS BUT TURNED OUT OK. KEPT INFORMED OF PROGRESS ALL THROUGH TRANACTION
10/01/12
all good thank you
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
service is good, however you could arrange a text service giving estimated pick up times so you are not waiting in all day.
10/01/12
No comment left by this customer.
10/01/12
I was very impressed with the speed from pick up to delivery and the friendly nature of the delivery driver that picked up ,well done!
10/01/12
Every second order we place through you does not get collected, we are given no notice and we have to rebook which impacts on my business
10/01/12
i would always use parcel monkey, very good service, no problems. would like contact details on website easier to find if any queries
10/01/12
cracking service many thanks will use you again
10/01/12
No comment left by this customer.
10/01/12
the item wast collected the day it was meant to , i had to phone Courier for them to then say that they had missed it and had to reschedul
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
I send tow package with you but unfortunately both were received not in good condition i will not use your service again
10/01/12
No comment left by this customer.
10/01/12
good
10/01/12
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
