We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,740 reviews.
excellent!
03/01/12
Excellent service thank you
03/01/12
No comment left by this customer.
03/01/12
parcel was not collected on two dates & cash was deducted from my account :( not very happy
03/01/12
No comment left by this customer.
03/01/12
all ok
03/01/12
cannot fault the service you have provided../ thanks
03/01/12
No comment left by this customer.
03/01/12
Very efficient
03/01/12
No comment left by this customer.
03/01/12
No comment left by this customer.
03/01/12
No comment left by this customer.
03/01/12
No comment left by this customer.
03/01/12
No comment left by this customer.
03/01/12
good quick service and no problems with pick up and delivery
03/01/12
No comment left by this customer.
03/01/12
Easy website, great price, totally smooth transaction thank you
03/01/12
No comment left by this customer.
03/01/12
No comment left by this customer.
03/01/12
Great service - very easy to take items in direct to the depot if you don't want to wait for them to be collected.
03/01/12
perfect from initial web-site ease of use, to collection and delivery of parcel to my grand-daughter absolutely brilliant.
03/01/12
I always use Parcel Monkey as you are so reliable and have never let me down, better than other carriers
03/01/12
No comment left by this customer.
03/01/12
very quick, polite staff. very reasonable cost.
03/01/12
No comment left by this customer.
03/01/12
Items collected on-time, use parcel monkey at least once a week have had no problems as of yet.
03/01/12
No comment left by this customer.
03/01/12
No comment left by this customer.
03/01/12
For a home pick up, it would have been better to know approx pick up time rather that waiting around all day until 3:30pm
03/01/12
Considering it was Xmas the service was perfect.
03/01/12
Maybe an email when item is delivered?
03/01/12
Happy with the delivery! Top work!
03/01/12
No comment left by this customer.
03/01/12
The service you provided was excellent, however the apointed carrier (Parcelforce) failed to collect the item leading to a delay of 24 hours
03/01/12
No comment left by this customer.
03/01/12
No comment left by this customer.
03/01/12
Courier arrived promptly & delivery was next day. What more could I ask for? Oh, that CItylink man didn't dispose of his litter on my drive.
03/01/12
No comment left by this customer.
03/01/12
Parcels werent collected, had to take them to a depot, fragile china was smashed when opening box at delivery address, Courier responsible
03/01/12
I have decided to use your service as I found the price reasonable. It appears the prices have gone up this year. would prefer more warning
03/01/12
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