We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,558 reviews.
No comment left by this customer.
12/01/12
You still haven't delivered it, or responded to my email, or called my client.
12/01/12
your services was very good
12/01/12
No comment left by this customer.
12/01/12
well done
12/01/12
I can't think of any way you can improve - Thank you
12/01/12
Excellent courier
12/01/12
No comment left by this customer.
12/01/12
CityLink always arrive late for pickups. I think they give the drivers too many deliveries/pickups per day.
12/01/12
Excellent. Would like u to reduce the waitng time for collection to 4hrs. For eg - from 9.00am-13.00pm; and from 13.00-17.00am daily.
11/01/12
No comment left by this customer.
11/01/12
The parcel was not collected for 6 working days, plus called 11 times and couldnt get through I could go on!
11/01/12
AGAIN YOU HAVE PROVIDED ME WITH A FIRST CLASS SERVICE
11/01/12
Excellent service. Very Happy. No problems at all.
11/01/12
The requirement for a mobile number at the receiving end is impractical if the recipient is a company (people not willing to reveal it)
11/01/12
No comment left by this customer.
11/01/12
great service, thanks very much.
11/01/12
No comment left by this customer.
11/01/12
No problems with collection or delivery. Polite and friendly staff. Service could be improved if time window for collection was smaller.
11/01/12
good and well priced service
11/01/12
No comment left by this customer.
11/01/12
with ease of booking online and good pick up. havent heard from the other end yet but am assuming its been recieved. will use again
11/01/12
Great service yet again, you have never let me down and that is what counts to me.
11/01/12
No hassle, straightforward and Reliable. Who needs royal mail!
11/01/12
on time
11/01/12
I paid for next day delivery. My parcel was collected on the 4th, and not delivered until the 9th. Given that one day was a Sunday.
11/01/12
No comment left by this customer.
11/01/12
Very efficient
11/01/12
Perfect thanks! Package went to my gran who was able to rearrange drop-off of the package to fit with her medical appointments
11/01/12
best service ever
11/01/12
Easy interface to compare prices and to use. Parcel was collected on time and delivered as promised.
11/01/12
No comment left by this customer.
11/01/12
Excellent as always
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
Great service, have not had any problems to date.
11/01/12
No comment left by this customer.
11/01/12
No comment left by this customer.
11/01/12
Great service. Maybe if courier could give a two hour time slot for collection would be great
11/01/12
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