We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
Very poor, because I sent 4 boxes and arrived only 2 boxes, where is the others 2 boxes?
28/12/11
very good, thank you, i will be useing you again very soon
28/12/11
Parcel not picked up as per contract.No explanation given. had to do 25 miles to take to Courier depot.It was del'd next day.Need refund!
28/12/11
Parcel was mis-labelled by Courier and ended up in Reading
28/12/11
Not very happy, parcel was not collected at all. No call to say why. Will now have to rearrange collection from a different address.
28/12/11
No comment left by this customer.
28/12/11
No comment left by this customer.
28/12/11
As usual Parcel Monkey did a great Job, I use them all the Time & have been for 2 years, anyprobs are usually resolved quickly too! Great!
28/12/11
Very happy with the price and the service
28/12/11
You have taken payment but issued no paperwork for the parcel and have not responded to my emails at all.
28/12/11
Very happy with the price and the service
28/12/11
No comment left by this customer.
28/12/11
No comment left by this customer.
28/12/11
Excellant service from start to finish.... up to date info re tracking, would definately use this service again... thanks
28/12/11
Could not fault the service or the price ! Will definatley be using parcel monkey again and have passed your details on to others !!
28/12/11
thanks - good service - good price
28/12/11
parcel has still not been delivered worst service soo far!
28/12/11
Problems with courier city link rather than parcel monkey. Parcel not collected on arranged day. City link operater very rude.
28/12/11
Good service, easy to use and guided to you from the people at Link
28/12/11
as always a 1st class service
28/12/11
Very good service and price
28/12/11
Took 3 attempts, 3 labels and lots of inconvenience for the parcel to be picked up. will not be using you again.
28/12/11
No comment left by this customer.
28/12/11
We were really pleased with the parcel service. It was picked up early morning from us and delivered in less 24 hours. Excellent.
28/12/11
Brilliant!!
28/12/11
No comment left by this customer.
28/12/11
Ordered a next day service to collect 21st dec 2011 . Courier didnt collect' then advised rebooked for 4th Jan 2012. Call handler rude.
28/12/11
Very pleased, truly excellent service, will be using you all the time after being let down by another leading parcel delivery website
28/12/11
You collected when you agreed and delivered intact; two things that parcel2go didnt manage.!
28/12/11
Parcel Monkey great just a shame you use a POOR courier like ClityLink who give VERY poor service.
28/12/11
No comment left by this customer.
28/12/11
you still haven't collected my parcel, let alone delivered it. I just hope they still accept it and give me my refund of £500
28/12/11
No comment left by this customer.
28/12/11
This is the second time I have used Parcel Monkey and the service was once again excellent. I have recommended you to all my friends,
28/12/11
Thanks. It is ashame though that if you need to rearrange the collection it is rather difficult to get through to someone.
27/12/11
everything a1 thanks
27/12/11
Very pleased thanks
27/12/11
No comment left by this customer.
27/12/11
great service. do you offer payment by Paypal? Would be good.
27/12/11
Outstanding !!!!
27/12/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
