We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,559 reviews.
no insurance for laptops, even if they are lost, no compensation given
17/01/12
No comment left by this customer.
17/01/12
accurate pick up time & delivered on time.
17/01/12
No comment left by this customer.
17/01/12
The City Link website keeps crashing whenever I want to track a parcel. It's been like that for weeks, please ask them to fix it!
17/01/12
No comment left by this customer.
17/01/12
No comment left by this customer.
17/01/12
perfect as described did the job bang on!
17/01/12
No comment left by this customer.
17/01/12
thanks
17/01/12
perfect ta
17/01/12
Not yet delivered, so why ask for comment?
17/01/12
No comment left by this customer.
17/01/12
From my perspective the service was excellent. The choices and prices were good and the driver was courteous and helpful
17/01/12
Cheap, fast, easy and convenient. Only improvement would be if City Link could give more accurate times but that costs more!
17/01/12
Brilliantly easy, cheap and very good.
17/01/12
No comment left by this customer.
17/01/12
fast service
17/01/12
paid for next day delivery (should have been delvered friday 13th jan). item didnt arrive til mon 16th. not good enough!!!
17/01/12
No comment left by this customer.
17/01/12
No comment left by this customer.
17/01/12
Swift and very reasonable service, fully recommended by me.
17/01/12
No comment left by this customer.
17/01/12
excellent service ata great price - what more could a customer ask for? KUTGW
17/01/12
No comment left by this customer.
17/01/12
Good job
17/01/12
Delivery date was not met, item damaged on arrival. waiting for response and compensation.
17/01/12
No comment left by this customer.
17/01/12
No comment left by this customer.
17/01/12
excellent, as always !
17/01/12
Booking for parcel to be collected easily made on the website. Quickly and safely delivered to addressee in Spain.Highly recommended.
17/01/12
would you offer same-day pickup??
17/01/12
Very easy to use service and fast, thanks i will be using you again for my collections in future.
17/01/12
Easy to use always on time and driver is very friendly
17/01/12
Picked up on time and delivered on time, Couldnt ask for more. Thank you.
17/01/12
No comment left by this customer.
17/01/12
Friendly service, collected on the day specified. It would be very helpful if you could offer a 'window' of time ie. either AM or PM
17/01/12
No comment left by this customer.
17/01/12
no issues - the monkey done good again!
17/01/12
No comment left by this customer.
17/01/12
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