We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,736 reviews.
The whole procedure to send a parcel to my son in London from Somerset was very impressive from collection to safe delivery.
04/01/12
Great reliable service as always!
04/01/12
parcel wasnt collected the day it was ment to be an was a present presume as it was christmas .but took a day of work on the collection day
04/01/12
Couldn't fill the declaration forms in on line, otherwise very good
04/01/12
would help if a driver came to pick up a parcel and for you to do samething about it not just say i am sorry
04/01/12
No comment left by this customer.
04/01/12
No comment left by this customer.
04/01/12
I did book and confirm the date of collection and nobody came or even call ,to rebook and no update on my account . very poor service
04/01/12
simple and ease to use, will use again
04/01/12
I really think you don't need to do any more the service is great
04/01/12
No comment left by this customer.
04/01/12
No comment left by this customer.
04/01/12
No comment left by this customer.
04/01/12
No problems at all, went very smoothly
04/01/12
No comment left by this customer.
04/01/12
don't add in excess charges to postage to highlands or warn of them sooner.
04/01/12
What is normally a excellent service fell short this year, No information of pick up!!! re-arranging DHL for a second pick up!! got silly !!
04/01/12
brill service ... highly recommend
04/01/12
No comment left by this customer.
04/01/12
very professional service, great staff, many thanks for everithing!!!
04/01/12
Your service is good, competitive price but you don’t have a phone number to call. Without telephone number, it looks suspicious.
04/01/12
No comment left by this customer.
04/01/12
picked up and delivered on time
04/01/12
No comment left by this customer.
04/01/12
No comment left by this customer.
04/01/12
No comment left by this customer.
04/01/12
All dealings with Parcel Monkey have been great, thank you!!
04/01/12
No comment left by this customer.
04/01/12
Again another great service and a very satisfied customer of Parcel Monkey
04/01/12
all fine
04/01/12
excellent service
04/01/12
No comment left by this customer.
04/01/12
Can't find anything to complain about, only possible improvement would to do what you do for free!!
04/01/12
Fast efficient service
04/01/12
All went smoothly at the busiest time of year. Well done.
04/01/12
On time collection, many thanks!
04/01/12
No comment left by this customer.
04/01/12
No comment left by this customer.
04/01/12
No comment left by this customer.
04/01/12
Faultless everytime brilliant
04/01/12
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