We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,591 reviews.
box looked like it had been thrown about. not really acceptable.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
Perhaps am collection or pm collection
31/01/12
Great service. Highly recommended.
31/01/12
Fantastic! Booked the courier 23:30 and parcel was collected no hastle 9:40 next morning...and at a great price. Couldn't ask for more.
31/01/12
Very pleased thanks very much have recommended you to others
31/01/12
Excellent speedy service fantastic value for money, as always. Highly recommended!
31/01/12
No comment left by this customer.
31/01/12
A rough collection time would be useful, even if it is only an AM or PM option
31/01/12
More detailed help info needed. Ability to speak to someone a necessity. Poor info at purchase point leading to hassle disappointing
31/01/12
a time scale of when the parcel is to be cillected would be nice everything else eas ok
31/01/12
As usual parcel was collected on time and costs reasonable. ery good service
31/01/12
always on the ball, never let me down yet. thank you
31/01/12
very poor
31/01/12
alles gut!
31/01/12
No comment left by this customer.
31/01/12
excellent services - highly recommended
31/01/12
Rude driver picked up the parcel, 30 mins away from being late. Lady on phone was rude too.
31/01/12
prices should include VAT from the start, not be added to every thing else at the end. A time slot for collections would be a huge help
31/01/12
1st week disastrous as driver never found house to collect. 2nd week perfect due to help given by excellent girl called Carys
31/01/12
No comment left by this customer.
31/01/12
Absolutely perfect order process and no problems with the delivery service. Top marks!
31/01/12
The Item arrived on time, however the item arrived damaged and dented and I am not looking at whet to do to sort out the problem!!
31/01/12
Excellent service as normal.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
We have been very pleased with the service that we have received. Many thanks.
31/01/12
efficient once again!!
31/01/12
I often have trouble with your website working very slowly. If this could be sorted I would be a lot happier. Thanks.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
good service overall, i would recommened the driver scanning the parcel (eg like UPS do) so that i know it has been accepted/tracked
31/01/12
No comment left by this customer.
31/01/12
Collection on due day failed. I had to rebook even though there was someone in all day, and other deliveries were received OK
31/01/12
No comment left by this customer.
31/01/12
No comment left by this customer.
31/01/12
