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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,880 reviews.
The Parcel arrived on the right day,but the receiver of the parcel didn't have to sign for it, can you tell me why.
01/12/11
On booking says next day collection, label says day after next - after paying! No/slow response from support whenever I try!
01/12/11
Parcel Monkey are a nightmare if you need to change anything - say its changed but never works (address for example)
01/12/11
Delivered to the neighber and no card was left with original address
01/12/11
great service with dhl is no problems and was the cheapest qoute to tahiti
01/12/11
Very good value for money and excellent service all round. I will use you again!
01/12/11
No comment left by this customer.
01/12/11
Very convenient, very quick, yet cheapest quote. Will use a lot.
01/12/11
No comment left by this customer.
01/12/11
brillant service and price
01/12/11
Excellent service as usual.
01/12/11
you do alright on lighter items ,
01/12/11
No comment left by this customer.
01/12/11
If you could have your cut off later in the day then you would be Excellent!
01/12/11
No comment left by this customer.
01/12/11
brilliant service every time
01/12/11
Excellent
01/12/11
No comment left by this customer.
01/12/11
I have rebooked a collection for the 3rd time after the first 2 collections were completely missed. No explanation could be given.
01/12/11
No comment left by this customer.
01/12/11
Very pleased with the service. Better to give a smaller time-frame for pick-ups (ie between 9am-12pm) rather than waiting a long 9am-5.30pm.
01/12/11
Collect date was Thur 24,you came Fri 25.A delay in the customer receiving the item meant I got negative feedback on ebay due to your error!
01/12/11
The only way to improve would be to offer specific collection time windows inplace of waiting most of the day for collection.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Well done
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
They way to contact you should be made more prominent from the homepage
01/12/11
No comment left by this customer.
01/12/11
Delivery collection was not as booked 1 hour late. collection point closed. rubbish service. will not use again for time specific deliveries
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Great service and very timely. Thank you
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
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