We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,558 reviews.
The parcel was not picked up on the day pick up was booked for. Waited in until 8pm and had still not been picked up!! Had to rearrange
16/01/12
Great no problems at all
16/01/12
No comment left by this customer.
16/01/12
No comment left by this customer.
16/01/12
No comment left by this customer.
16/01/12
I have used Parcel Monkey twice now and both times have been smooth and professional.
16/01/12
It would be nice if you could offer a narrower collection time band.
16/01/12
No comment left by this customer.
16/01/12
Straightforward, efficient and quick. Thank you.
16/01/12
No comment left by this customer.
16/01/12
No comment left by this customer.
16/01/12
Speedy collection, straightforward order process, very happy
16/01/12
No comment left by this customer.
16/01/12
No comment left by this customer.
16/01/12
Easy to book and package collected in good time. Invoice was prepared quickly also which is handy for accounts/client
16/01/12
very poor
16/01/12
Arranged a second collection for the day after, as the courier didnt turn up on the first collection date
16/01/12
be able to add in a cxollection time on parcel force would be helpful
16/01/12
Very friendly efficient courier collected at 11.15, parcel delivered by first thing next day
16/01/12
I thought the process was simple and good. My only comments would be if a collection time slot could be arranged this would be more conveni
16/01/12
Very happy in general - easy to book, collection was on time (on a date the booking was for) and parcels were also delivered on time
16/01/12
why do you have to put the weight and dimentions and post codes in so many times other that that good service
16/01/12
No comment left by this customer.
16/01/12
The service from Parcel Money was very professional. The courier arrived within the estimated timeframe and the parcel was delivered on time
16/01/12
excellent service thank you
16/01/12
VERY GOOD SERVICE
16/01/12
Really impressed. Easy site to use, best prices and an overall slick operation. Thanks.
16/01/12
great service
16/01/12
great prompt service at a very low price
16/01/12
No comment left by this customer.
16/01/12
very quick pick up and very quick delivery. thanks.
16/01/12
excelland service cant ask for anything more
16/01/12
No comment left by this customer.
16/01/12
It said in here that 2, 3 days for shipping but already 6 days passed and my parcel has still not arrived to the recipient yet
16/01/12
very pleased with service.
16/01/12
It would help if the carrier/collector could text and specify whether the collection will be made am or pm.
15/01/12
No comment left by this customer.
15/01/12
No comment left by this customer.
15/01/12
No comment left by this customer.
15/01/12
No comment left by this customer.
15/01/12
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