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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,755 reviews.
Very good
30/11/11
Was concerned that I was unable to NOT save my credit card details. I would prefer to enter them each time than have them saved.
30/11/11
Yes i was very pleased with the servica and the great price - spot on delivery service A++++
30/11/11
Offer a time slot am or pm for pick up
30/11/11
No comment left by this customer.
30/11/11
No comment left by this customer.
30/11/11
PayPal would be useful
30/11/11
VERY GOOD
30/11/11
Great as always!
30/11/11
City Link as always a great service,brilliant price for their before noon service
30/11/11
Excellent service as we've come to expect from Parcel Monkey
30/11/11
Fantastic service yet again, many thanks. Would it be possible to maybe give an "Am or pm" collection time in the future?
30/11/11
I forgot to put the label on but package still got delivered. Thanks
30/11/11
I have to wait few days and talk to managers every time I book collection with them .I will never use the cheapest couriers again.
30/11/11
PICKED UP AND DELIVERED AS PROMISED. COULD OFFER A MORNING OR AFTERNOON PICKUP. THANKS.
30/11/11
Parcel Monkey offered by far the least expensive option for a large parcel. The service by City Link was fast, relaible and friendly. Superb
30/11/11
Great value, reliable service every time. Place for improvement - quotes for deliveries to ROI are not competitive!
30/11/11
wonderful service!!!
30/11/11
excellent service and cheap as chips...i keep returning for more
30/11/11
This is the first time i have used parcel monkey. Colletced as arranged and delivered following day as promised. Definately will use again.
30/11/11
awesome, everything went flying, Tracking the parcel is rubbish because each system uses its own ID
30/11/11
No comment left by this customer.
30/11/11
No comment left by this customer.
30/11/11
Good service.
30/11/11
Great service for half the Post Office price. Will use again!!
30/11/11
great to deal with
30/11/11
Brilliant everytime.
30/11/11
excellent service
30/11/11
spot on collection and it was heavy, never had a problem yet will continue to use you thanks
30/11/11
Fast efficient delivery but not possible to know what the final cost will be.Cheap quote uncompetitive final cost. Unlikely to use again!!
30/11/11
Great service. Would use again!
30/11/11
Easy to use. Very good prices. Convenient! No problems at all.
30/11/11
No comment left by this customer.
30/11/11
EXCELLENT 100%
30/11/11
great service and fst delivery.many thanks
30/11/11
stop sending spam/questions/request for feedback/popup web windows saying how good you are when people are trying to use your service
30/11/11
Collected as requested. very simple and easy.
30/11/11
This was the first time I used the service, all went very well, I will be using the service again
30/11/11
Absolutley delighted with the service.Particularly the ability to track progress. Many thanks. Will use you again.
30/11/11
change the tracking letters the PM misleads you to think collection/delivery will be in the morning
30/11/11
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