We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
EXCELLENT SERVICE, COURIER HAD SOME PROBLEMS WITH DELIVER ADDRESS BUT TURNED OUT OK. KEPT INFORMED OF PROGRESS ALL THROUGH TRANACTION
10/01/12
all good thank you
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
service is good, however you could arrange a text service giving estimated pick up times so you are not waiting in all day.
10/01/12
No comment left by this customer.
10/01/12
I was very impressed with the speed from pick up to delivery and the friendly nature of the delivery driver that picked up ,well done!
10/01/12
Every second order we place through you does not get collected, we are given no notice and we have to rebook which impacts on my business
10/01/12
i would always use parcel monkey, very good service, no problems. would like contact details on website easier to find if any queries
10/01/12
cracking service many thanks will use you again
10/01/12
No comment left by this customer.
10/01/12
the item wast collected the day it was meant to , i had to phone Courier for them to then say that they had missed it and had to reschedul
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
I send tow package with you but unfortunately both were received not in good condition i will not use your service again
10/01/12
No comment left by this customer.
10/01/12
good
10/01/12
No comment left by this customer.
10/01/12
Had to rebook as City Link did not collect on the first booking.
10/01/12
Excellent.
10/01/12
Courier didn't turn up until day after they suppose to collect.
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
brill. thanks
10/01/12
No comment left by this customer.
10/01/12
No comment left by this customer.
10/01/12
I was most impressed by how clear and easy your site was to use. I was even more impressed by the prices! Would recommend to anyone.
10/01/12
CANT FAULT SERVICE ONLY PROBLEM WAS LABELS WERE SENT TO ME AND DIDNT KNOW IF YOU HAD SENT TO COLLECTION ADDRESS AND HAD TO FORWARD LINK TO H
10/01/12
not collected on day arranged!!!!! i had to rearrange for next day and cancel my fishing trip!!!
10/01/12
Still waiting for item to be collected. Second day now.
10/01/12
Very quick service, friendly courier
10/01/12
No comment left by this customer.
10/01/12
Ver;y dependable and does exactly what is says on the tin. Getting a phone number of recipient can be difficult before posting.
10/01/12
No comment left by this customer.
10/01/12
amazing service fast and easy!
10/01/12
Great service at a great price, though bit disappointedwith call centre staff when i called to check that collection would be ok after 4.30p
10/01/12
No comment left by this customer.
10/01/12
We used to be able to book before 10.30am for same day collection with cotylink, but this is no longer offered... it would be good to have t
10/01/12
The service has been very good for us and we appreciate. thank you
10/01/12
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