We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,558 reviews.
Perfect thanks. All picked up and delivered exactly as specified.
13/01/12
Excellent service all round . Will be using again in the future
13/01/12
No comment left by this customer.
13/01/12
Very efficient service
13/01/12
very happy with the service.
13/01/12
Good Service, will use again Thanks
13/01/12
Easy to use service. Account setup problem. Account setup did not move me from setup to using the service. ie more feedback need. Thanks.
13/01/12
Great service...I probably haven't looked deep enough, but easy access to booking cut-off times for a particular area would be good
13/01/12
perfect as usual
13/01/12
Excellent service, much better than another parcel company I've been using for a few years, these guys were £8 cheaper an a much easier
13/01/12
No comment left by this customer.
13/01/12
No comment left by this customer.
13/01/12
the ref numbers arent recognised by couriers. timings are fictional. empty promises, very difficult to get a real person to help or advise
13/01/12
No comment left by this customer.
13/01/12
No comment left by this customer.
13/01/12
brilliant as usual
13/01/12
No comment left by this customer.
13/01/12
No comment left by this customer.
13/01/12
very reliable
13/01/12
No comment left by this customer.
13/01/12
HOW WOULD I RE-ARRANGE A COLLECT DATE IF I WAS NOT GOING TO BE IN? I CAN'T FIND THIS ANSWER ON YOUR SYSTEM. EVERYTHING ELSE IS GREAT.
13/01/12
The insurance stage was a shock but the service worked very well this time so I'd consider using your service again.
13/01/12
No comment left by this customer.
13/01/12
Package not received on delivery date. Advertised as next day delivery.
13/01/12
Fabulous service, easy to book and easy system to use. Would benefit if you had a "text" system where you gave an hour time slot for collec
13/01/12
timely & cost effective service, particularly from Isle of Man; online tracking could be more comprehensive
13/01/12
No comment left by this customer.
13/01/12
good service.
13/01/12
Very happy with service, cost effective, fairly easy process., I have been recommending you to friends & family, keep it up!
13/01/12
No comment left by this customer.
12/01/12
Collection was due 2 days ago , still not collected spent 2 hours on the phone and paid someone to wait in ! Business opening Monday !!!
12/01/12
No comment left by this customer.
12/01/12
As always a fantastic service each and everytime
12/01/12
great service
12/01/12
No comment left by this customer.
12/01/12
No comment left by this customer.
12/01/12
Best courier service I've used. Always recommend you to other people!
12/01/12
No comment left by this customer.
12/01/12
No problems, very good service
12/01/12
No comment left by this customer.
12/01/12
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